More > JRiver Media Center 32 for Mac

Can't run MC 32.0.44, keeps crashing

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andromaya:
Any new ideas? I've tried uninstalling MC 28, deleting my antivirus, allowing the program through Firewall, running it without an internet connection...

One thing I did notice was that there isn't a MC folder in the Application Support, even after reinstalling.
So I figured that maybe the folder with user files was stored somewhere else to begin with.
Well, after deleting every J River and Media Center folder on the Macintosh HD, and subsequently reinstalling MC 32... it still crashes on boot.

And note that I do have a license, which is what makes it more annoying because I just bought it.

Suggestions?

JimH:
Have you been here?  https://yabb.jriver.com/interact/index.php/topic,137894.0.html

bob:
Pay special attention to the section on permissions. Your crash dumps are very odd. They don't seem to show the program running at all.
Note the files are not under /Library/Application Support they are under the USERS Application Support folder in the USERS Library folder. Don't delete the Media Center 28 one or you lose all of your data.

andromaya:
Again, the permissions were the first thing I checked. MC 32 has all permissions indicated on the forum post mentioned.

And yes, the program crashes before it can properly start.

About the Application Support map: I found it in Users/ Shared/ Library. But there is no Media Center 32 folder in there. I artificially created one (Library/ J River/ Media Center 32) but that hasn’t solved anything.

There isn’t anything else that comes to mind, except for the fact that MC 28 still works. Thanks.

bob:

--- Quote from: andromaya on May 30, 2024, 04:42:31 pm ---Again, the permissions were the first thing I checked. MC 32 has all permissions indicated on the forum post mentioned.

And yes, the program crashes before it can properly start.

About the Application Support map: I found it in Users/ Shared/ Library. But there is no Media Center 32 folder in there. I artificially created one (Library/ J River/ Media Center 32) but that hasn’t solved anything.

There isn’t anything else that comes to mind, except for the fact that MC 28 still works. Thanks.

--- End quote ---
What is under
~/Library/Application\ Support/J\ River
??

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