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Author Topic: Hanging [Solved]  (Read 674 times)

crisp

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Hanging [Solved]
« on: July 23, 2024, 03:02:38 am »
Hi. MC32 has developed an issue. Takes longer to load, the Macbook fan immediately begins hissing, then spinning wheel every second, interrupting playback. Any advice appreciated
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crisp

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Re: Hanging
« Reply #1 on: July 23, 2024, 06:25:52 am »
I've switched back to MC26 for the time being without any problems, if that information is of any help
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Awesome Donkey

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Re: Hanging
« Reply #2 on: July 23, 2024, 07:21:11 am »
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
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crisp

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Re: Hanging
« Reply #3 on: July 23, 2024, 09:00:13 am »
I don't remember refusing any permissions. Is there a way to check?
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crisp

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Re: Hanging
« Reply #4 on: July 23, 2024, 11:05:40 am »
I've tried uninstalling and reinstalling. I didn't get any prompts about permissions. The issue persists
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Awesome Donkey

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Re: Hanging
« Reply #5 on: July 23, 2024, 11:39:59 am »
Look in macOS' settings for permissions, you should be able to go through and see if they're granted for MC there.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

crisp

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Re: Hanging
« Reply #6 on: July 23, 2024, 12:06:38 pm »
Thanks. I went to System Preferences > Security & Privacy > Accessibility. There's an option to "Allow the apps below to control your computer". Neither MC26 or MC32 were ticked. I ticked MC32 but it hasn't fixed the issue -- still hanging and ramping up the Macbook's fan
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JimH

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Re: Hanging
« Reply #7 on: July 23, 2024, 12:29:40 pm »
Did you reboot?
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crisp

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Re: Hanging
« Reply #8 on: July 23, 2024, 01:40:59 pm »
I didn't. I have now and it's not hanging, but stalling briefly every second, causing a stuttering effect
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JimH

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Re: Hanging
« Reply #9 on: July 23, 2024, 02:17:37 pm »
Local files or NAS or USB drive?  Please describe your setup.
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crisp

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Re: Hanging
« Reply #10 on: July 23, 2024, 03:10:01 pm »
Local files, USB
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JimH

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Re: Hanging
« Reply #11 on: July 23, 2024, 03:22:07 pm »
Describe how you're using USB.

Try unplugging any USB.

Try power cycling (not just rebooting) your computer and all devices on your network, including the cable modem or equivalent.

Unplug other devices on the network.
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crisp

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Re: Hanging
« Reply #12 on: July 23, 2024, 05:47:35 pm »
Just tried power cycling the computer and devices including turning the modem off and on again, but the persistent brief audio drop outs continue

Not sure I understand the question about how I'm using USB, but the EHD is connected to the Macbook by USB-C with an adaptor for the Mac's USB-A port. The DAC is also connected by USB but without an adaptor (ie it is USB-A). Sorry if I've misunderstood you.

In any case, as I said, MC26 works fine with the same devices
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crisp

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Re: Hanging
« Reply #13 on: July 23, 2024, 05:52:18 pm »
I just remembered some advice I got on another occasion and increased prebuffering to 20 seconds. It's still a bit stuttery unfortunately, but a lot better than it was
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JimH

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Re: Hanging
« Reply #14 on: July 23, 2024, 10:08:45 pm »
Try a test library of local files only.
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crisp

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Re: Hanging
« Reply #15 on: July 24, 2024, 04:10:44 pm »
Seems OK now. I left everything turned off and power disconnected overnight. Thanks to both of you for your help
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JimH

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Re: Hanging [Solved]
« Reply #16 on: July 24, 2024, 04:17:14 pm »
Thanks for letting us know.
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