INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Used PayPal, no 33 license key sent  (Read 1268 times)

slerch666

  • World Citizen
  • ***
  • Posts: 217
Used PayPal, no 33 license key sent
« on: July 23, 2024, 09:52:50 am »

I know I had seen this before where people were paying with PayPal (I think) and the license key wasn't being delivered.
I paid for an upgrade Master license via PayPal and when PayPal was handing the page back to JRiver, I got sent to a page that said something about verifying the purchase and then... nothing.

Tried a license restore and it only shows my license information all the way back to 16 up to 32.


Should I have received the code already? In the past I remember that's how it worked. You get the new code, plug it into the latest version (32) and when 33 releases, it just uses the license you had w/ 32.

LMK the best way to resolve this one, or if I just need to shut up and be more patient.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42441
  • Shoes gone again!
Re: Used PayPal, no 33 license key sent
« Reply #1 on: July 23, 2024, 10:04:57 am »

Logged
Matt Ashland, JRiver Media Center

slerch666

  • World Citizen
  • ***
  • Posts: 217
Re: Used PayPal, no 33 license key sent
« Reply #2 on: July 23, 2024, 12:36:19 pm »

This thread might help:
https://yabb.jriver.com/interact/index.php/topic,139271.0.html

Thanks.
Perfect.
Search in the forum didn't pop that one up for me. Probably searched the wrong thing.
Got my license key and everything is great.
Thanks Matt!
Logged
Pages: [1]   Go Up