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Author Topic: Used PayPal, no 33 license key sent  (Read 1113 times)

slerch666

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Used PayPal, no 33 license key sent
« on: July 23, 2024, 09:52:50 am »

I know I had seen this before where people were paying with PayPal (I think) and the license key wasn't being delivered.
I paid for an upgrade Master license via PayPal and when PayPal was handing the page back to JRiver, I got sent to a page that said something about verifying the purchase and then... nothing.

Tried a license restore and it only shows my license information all the way back to 16 up to 32.


Should I have received the code already? In the past I remember that's how it worked. You get the new code, plug it into the latest version (32) and when 33 releases, it just uses the license you had w/ 32.

LMK the best way to resolve this one, or if I just need to shut up and be more patient.
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Matt

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Re: Used PayPal, no 33 license key sent
« Reply #1 on: July 23, 2024, 10:04:57 am »

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Matt Ashland, JRiver Media Center

slerch666

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Re: Used PayPal, no 33 license key sent
« Reply #2 on: July 23, 2024, 12:36:19 pm »

This thread might help:
https://yabb.jriver.com/interact/index.php/topic,139271.0.html

Thanks.
Perfect.
Search in the forum didn't pop that one up for me. Probably searched the wrong thing.
Got my license key and everything is great.
Thanks Matt!
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