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[harry871]

Hello,

I have a Mac Mini M2
1. Every time I open MC 33-030  the page disapears after 4 seconds. All my music files are on an external drive. Everything work with MC32  See partial attachment of the report.
    I installed the same version of MC33-030 on my old Mac-Book Air 2018 with intel processor-works perfectly
2. I have a new email: h****n@gmail.com  but I'm not able to modify it in my account.
    When I put my current password, I get an error messsage in red: there is already another user with the same name

Please help

regards

Harry

[bob]

Hello,

I have a Mac Mini M2
1. Every time I open MC 33-030  the page disapears after 4 seconds. All my music files are on an external drive. Everything work with MC32  See partial attachment of the report.
    I installed the same version of MC33-030 on my old Mac-Book Air 2018 with intel processor-works perfectly
2. I have a new email: harryaslanian@gmail.com  but I'm not able to modify it in my account.
    When I put my current password, I get an error messsage in red: there is already another user with the same name

Please help

regards

Harry

We need the entire crash report with backtrace.
When it happens in MacOS you should get a crash report dialog. You can do "report" then copy/past from the report into textedit. Save that out and attach it here.
Thanks.

[harry871]

Hi,

thank you for your reply.
Please find attached a full report Nov2, 2024

Regards

Harry

[bob]

Hello,
2. I have a new email: h****n@gmail.com  but I'm not able to modify it in my account.
    When I put my current password, I get an error messsage in red: there is already another user with the same name

You had already created another account with the email. I deleted that and set this account to the new email address.

[bob]

Hi,

thank you for your reply.
Please find attached a full report Nov2, 2024

Regards

Harry

In System Settings->Privacy and Security
MediaCenter33 must be allowed network access as well as files and folders.

[harry871]

You had already created another account with the email. I deleted that and set this account to the new email address.

thank you Bob