Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[baldo]

I can't get JRiver to connect on my iphone or on my Android tablet.

I tried to delete the server and add a new server via the access key and it refuses to connect.

I even deleted the server from both the iphone and the laptop and set up a completely new access key and even that does not work.

It says it found 3 addresses on port 52199 and they all timed out. they are three different ip addresses.

I really need to get this working and would appreciate any help.

Let me know what you need from me to be able to help.

Happy Holidays.

[JimH]

Firewall?

Try this at Google:

"jremote" can't connnect

[baldo]

I paused the Firewall and still got the same issue.

I also googled the above and I get this page
https://yabb.jriver.com/interact/index.php?topic=116794.0

Which I followed but still can't get the thing to work.

[JimH]

Did you configure Windows Defender?

[baldo]

what configurations do I need to do in Windows Defender?

BTW,  JRemote works fine with my Mac. The issue is on a W10 laptop.

Thanks for your help over the holiday season. Much appreciated.

[craigmcg]

Window Defender thread https://yabb.jriver.com/interact/index.php/topic,114101.0.html.

Are all 3 devices on the same network/wifi within your home or are some outside?  If the ones that can't connect are outside your home network, the issue is probably related to port forwarding within your modem/router and/or an IP address change. In my experience, the most consistent connectivity to the media server requires an internal static IP to be set on the network connection for that device.

[JimH]

Read Network Access on the Wiki.