Topic: Is it possible to easily send Media Center as a gift? (Read 4407 times)

kwake · « **on:** October 13, 2003, 10:02:48 am »

Hello, I did a quick search here but didn't find the answer...

My father's birthday is coming up and I would like to buy him a copy of this great program, as he likes collecting digital pics and MP3s (almost as much as I do).

The problem is that I live in France, and he lives in Canada.

Can I pay for a new license online from my PC, and have him receive the email with the registration key?

Sorry if there is an obvious answer to this question that I overlooked.

Thanks in advance,
Kwake

dingoBaby · « **Reply #1 on:** October 13, 2003, 03:07:19 pm »

I am bumping this because I am interested in seeing if this can be done.

KingSparta · « **Reply #2 on:** October 13, 2003, 03:16:48 pm »

Quote

Can I pay for a new license online from my PC, and have him receive the email with the registration key?

i think the answer is yes, but you must use his e-mail address when you go to buy.

Jimh has said before users can have someone pay for there copy of MC9.

John Gateley · « **Reply #3 on:** October 13, 2003, 03:17:39 pm »

We set this up at one time, but no-one used it. Is there anyone else interested?

If I get a chance today I'll see if it is still available and let y'all know, feel free to bump and remind me, it's one of those kind of days.

j

KingSparta · « **Reply #4 on:** October 13, 2003, 07:01:36 pm »

here is the link

http://yabb.jriver.com/interact/index.php?board=2;action=display;threadid=1707;start=msg7643#msg7643

kwake · « **Reply #5 on:** October 14, 2003, 03:42:13 am »

Just checked the link https://rover.jriver.com/gift.html and that is exactly what I'm looking for, but for the product Media Center 9.1 (would be nice if the price stayed the same as what is listed there now thought... ;o)

My Dad's birthday is in 5 days (October 19th), so if it could be modified to accommodate my request before then, you have a sure sale.

Then, come Christmas time, I have about 4 or 5 more people in mind that would receive MC 9.1 as a gift from me, if I have a way to send it to them.

Cheers,
Kwake

Uwe · « **Reply #6 on:** October 14, 2003, 03:46:27 am »

Christmas....kwake, goog idea ! Thank you...

scott_r · « **Reply #7 on:** October 14, 2003, 06:37:16 am »

On the same kind of note, my friend really wants to purchase MC, but doesn't have a credit card. I offered to let him use mine (my credit card, not licence

), but then realised that the name on the credit card is the name that it gets registered to. Is it possible to have a separate registered to name than that on the credit card?

Scott.

Uwe · « **Reply #8 on:** October 14, 2003, 06:45:38 am »

Just make a gift to your friend...

kwake · « **Reply #9 on:** October 14, 2003, 02:45:34 pm »

Bumping this up for visibility...

Hopefully someone at JRiver can tell me if this will be done (before October 19th) and if not, if there is another way I can do this (maybe by paying with my credit card, and then changing the name on the license afterwards?)

?

JimH · « **Reply #10 on:** October 14, 2003, 02:48:08 pm »

It's possible to buy with your credit card and enter the e-mail address of the recipient. The license would be then e-mailed to them.

Another way is to write them a check and ask them to purchase it with their own credit card.

Neither one is ideal, I know.

kwake · « **Reply #11 on:** October 14, 2003, 03:03:26 pm »

Thanks for your response Jim.

I take it by your answer you are not considering updating the page: https://rover.jriver.com/gift.html to allow people to purchase MC 9.1 as a gift for someone?

If the page is there now, I'm surprised you won't consider a minor adjustment...

Thanks to confirm.

Regards,
Kwake

John Gateley · « **Reply #12 on:** October 15, 2003, 03:10:10 pm »

Hi Kwake,

Unfortunately it takes more than a minor adjustment to get the gift page working again.

Sorry,

j

kwake · « **Reply #13 on:** October 16, 2003, 05:58:04 am »

OK, thanks for the confirmation John.

As a workaround, can you confirm that I can order a licence with my Credit Card, enter my Dad's email address, and that he'll be the legal owner of that license? Or will I need to do anything extra?

Thanks,
Kwake

p.s. If you get this gift page working by Christmas season, I predict you'll probably sell many more licenses than otherwise...

Wile E. One · « **Reply #14 on:** October 16, 2003, 12:26:42 pm »

Quote from: kwake on October 16, 2003, 05:58:04 am

can you confirm that I can order a licence with my Credit Card, enter my Dad's email address, and that he'll be the legal owner of that license?

Quote from: JimH on October 14, 2003, 02:48:08 pm

It's possible to buy with your credit card and enter the e-mail address of the recipient. The license would be then e-mailed to them.

Sounds like your question has already been answered.

kwake · « **Reply #15 on:** October 18, 2003, 04:13:10 pm »

OK, I gave it a shot as suggested and here's what happened:

1. Went to the purchase web page and selected Media Center 9.0
2. Entered my father's email address and made up a password
3. Entered my name and credit card information
4. Watched as his licence was automatically installed on my copy of Media Center 9.1.

So I imagine what I do now is use a restore on my own license and re-apply it to my installed copy, and wait for my father's reaction to the email he should be receiving shortly.

Hopefully no major snags to come, I'll let you know how it goes.

Cheers,
Kwake

John Gateley · « **Reply #16 on:** October 20, 2003, 09:54:35 am »

Let us know...

j

kwake · « **Reply #17 on:** October 22, 2003, 09:24:33 am »

OK, here's the resulting email (x's to remove personal info) my Dad got on his birthday:

Media Centre Registration Code (cool, Centre is spelled in Canadian!

)

Thank you for your purchase of Media Center 9 from JRiver, Inc. for $39.98

Your Registration Code is XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.
Your Installation Key, good for two weeks, is attached to this message.
----------------------------------------------------------------

IMPORTANT -- Please read this entire message carefully:

Detailed instructions and answers to questions you may have are here:
http://www.mediajukebox.com/purchase
You may want to print the page and save it with your license.

SAVE THIS E-MAIL -- A license restore page is available here:
https://rover.jriver.com/cgi-bin/restore.cgi
You will need the registration code above.

INTERACT -- If you still have questions, please do not reply to this
e-mail. Support is only available on-line at:
http://www.mediajukebox.com/interact
Both users and staff are available there.

We hope you enjoy using Media Jukebox. Please stop by the Interact
forum (above) to let us know how it goes.

Best Wishes from the Media Jukebox team at JRiver
----------------------------------------------------------------

BuyButton Receipt from JRiver, Inc.

Name: Ken Wxkxfxexd
Date: October 18, 2003
Phone: +xx x xxxx xxxx
E-mail: xxx@xxx.xx

////////////////

My father then proceeded to download and install Media Jukebox 8.0.

He contacted me and we're sorting that out now.

Kwake

Wile E. One · « **Reply #18 on:** October 22, 2003, 02:32:51 pm »

Quote

(x's to remove personal info)

Does this apply to the capital x's in your registration code too? If not.... somebody could do bad things....

Edit: I see it's been changed now

kwake · « **Reply #19 on:** October 23, 2003, 02:15:43 am »

Quote from: Wile E. One on October 22, 2003, 02:32:51 pm

Does this apply to the capital x's in your registration code too? If not.... somebody could do bad things....

Edit: I see it's been changed now

Yes, the capital X's were inserted into the reg code for that reason. But it's nice to see someone is looking out for me.

Does anyone have any comments about how the transaction went? Any suggestions for improvement for those that want to send Media Centre as a gift this holiday season?

I'm hoping J River will decide to provide a nicer interface/transaction if more than just 1 customer feels it is needed. For example, replacing Media Jukebox with Media Center where necessary, providing a direct link to download the proper version, removing the price paid for the gift, etc.

Thanks,
Kwake

kwake · « **Reply #20 on:** October 24, 2003, 02:18:31 am »

Hmmm, doesn't seem to be working out too well for my poor old Dad:

Ken,
I did a search and found four .mjr files. I double clicked them all and got the same error message:

"Error restoring Media center license. Failed extracting licence from file.".
Dad

Any comments?

John Gateley · « **Reply #21 on:** October 24, 2003, 10:12:08 am »

Check the license faq (top of this forum), and have him check his system clock.

j

kwake · « **Reply #22 on:** October 24, 2003, 12:24:42 pm »

Hi John, thanks for the advice.

I checked the licence faq and it doesn't seem to have any information on this error message. Do you think my Dad is misquoting it? In your position, would you be able to check if the MC code is able to display this particular error and what it means exactly? If this is a known, possible error - maybe it should be added to the faq with instructions on how to proceed.

I'll check my Dad's system clock, but wouldn't the error more specifically say "Time has expired, please use another restore" or something like that if this were the case?

Another question about restores: If I have to use a restore every time I purchase a license for a friend or family member - would J River consider extending the number if I run out at some point during the year (due to personal requirements to restore once in a while, as well as the gifts)?

Kwake

John Gateley · « **Reply #23 on:** October 24, 2003, 02:16:47 pm »

Hi Kwake,

The error message is pretty generic, it was designed that way. If the FAQs don't help, I need a little more info on what he is trying (where did 4 MJRs come from?).

But it should work just fine if he goes to the restore page and enters his code.

If you search the archives, you'll find that JRiver is pretty friendly about resetting restores. It is not company policy nor am I promising anything, but in the past we've been nice about it.

j

kwake · « **Reply #24 on:** October 27, 2003, 12:02:15 pm »

More trouble...

Ken,
I think I have successfully registered Media Centre however, it is in your name. I'll have to figure out how to get it over to my name...Thanks for your guidance.
Dad

Any suggestions on next steps to sort this out?

Thanks,
Kwake

kwake · « **Reply #25 on:** October 27, 2003, 05:19:51 pm »

Just a note for anyone following this thread to let them know I was contacted by someone at J River who fixed the registration issue (having my name instead of my Dad's name on his license) and also reset both of our restores for us.

So in the end, we were well taken care of by the good folks at J River.

I made a final suggestion that there should be a special form from within Media Center to be used when purchasing a license for someone else, so that all these manual steps can be avoided in future.

Thanks,
Kwake

INTERACT FORUM

Author Topic: Is it possible to easily send Media Center as a gift? (Read 4407 times)