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[kragorn]

While trying to understand the almost impenetrable details of how one buys, installs and unlocks this product I clicked the link on the "Restoring a license" page http://www.musicex.com/mediajukebox/restore.html, which takes you to https://rover.jriver.com/cgi-bin/restore.cgi ...

... and promptly got "connection refused" ... if I was trying to install an unlock code presumably this would mean I couldn't unlock the product because JR's server won't accept connections.

Is that right?

[Deivit]

Are you using Microsoft Internet Explorer as your browser?

[Marko]

Are you using Microsoft Internet Explorer as your browser?

I am, and I get the 4-oh-4 too.

kragorn, the server's prolly just gone and crashed. I'm %200 certain that the 1st member of staff @ jriver will reboot it or whatever else it takes to get it back online. Don't worry, just have to be a bit patient is all.

Does highlight the only difficulty with the whole licensing proceedure though. I can only assume that if the servers were ever going to be turned off permanently, we would all be sent mjr's that never expired?

[JimH]

We've got an equipment problem.  It should be solved within a few hours.

[kragorn]

Are you using Microsoft Internet Explorer as your browser?

Not unless I can help it .. and even then I think twice .. I use Firebird 99.9% of the time, Opera 0.075% and IE 0.025%.  

[Deivit]

Are you using Microsoft Internet Explorer as your browser?

Not unless I can help it .. and even then I think twice .. I use Firebird 99.9% of the time, Opera 0.075% and IE 0.025%.  

Just in case you still experience problems when  the server is up and running again, try with IE. It should work.

[JimH]

The server is available now.