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Author Topic: Connection Refused to rover.jriver.com  (Read 1867 times)

kragorn

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Connection Refused to rover.jriver.com
« on: December 12, 2003, 04:27:08 am »

While trying to understand the almost impenetrable details of how one buys, installs and unlocks this product I clicked the link on the "Restoring a license" page http://www.musicex.com/mediajukebox/restore.html, which takes you to https://rover.jriver.com/cgi-bin/restore.cgi ...

... and promptly got "connection refused" ... if I was trying to install an unlock code presumably this would mean I couldn't unlock the product because JR's server won't accept connections.

Is that right?
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Deivit

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Re:Connection Refused to rover.jriver.com
« Reply #1 on: December 12, 2003, 04:54:15 am »

Are you using Microsoft Internet Explorer as your browser?
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Marko

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Re:Connection Refused to rover.jriver.com
« Reply #2 on: December 12, 2003, 05:11:39 am »

Are you using Microsoft Internet Explorer as your browser?
I am, and I get the 4-oh-4 too.

kragorn, the server's prolly just gone and crashed. I'm %200 certain that the 1st member of staff @ jriver will reboot it or whatever else it takes to get it back online. Don't worry, just have to be a bit patient is all.

Does highlight the only difficulty with the whole licensing proceedure though. I can only assume that if the servers were ever going to be turned off permanently, we would all be sent mjr's that never expired?
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JimH

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Re:Connection Refused to rover.jriver.com
« Reply #3 on: December 12, 2003, 07:26:13 am »

We've got an equipment problem.  It should be solved within a few hours.
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kragorn

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Re:Connection Refused to rover.jriver.com
« Reply #4 on: December 12, 2003, 08:06:16 am »

Are you using Microsoft Internet Explorer as your browser?
Not unless I can help it .. and even then I think twice .. I use Firebird 99.9% of the time, Opera 0.075% and IE 0.025%.   ;D
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Deivit

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Re:Connection Refused to rover.jriver.com
« Reply #5 on: December 12, 2003, 09:18:40 am »

Are you using Microsoft Internet Explorer as your browser?
Not unless I can help it .. and even then I think twice .. I use Firebird 99.9% of the time, Opera 0.075% and IE 0.025%.   ;D

Just in case you still experience problems when  the server is up and running again, try with IE. It should work.
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JimH

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Re:Connection Refused to rover.jriver.com
« Reply #6 on: December 12, 2003, 09:53:40 am »

The server is available now.
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