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Author Topic: I thought i purchased?  (Read 2245 times)

dmclark

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I thought i purchased?
« on: December 05, 2002, 06:22:30 am »
Hi,

On sunday, iI followed the link & filled out the form to upgrade to 9,0. The result page was very weird, and I recieved no confirmation. i   want to be sure i don't pay twice.
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JimH

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Re: I thought i purchased?
« Reply #1 on: December 05, 2002, 06:36:51 am »
You can check the status of your program in MJ Help.  I don't see a purchase at all on Sunday, based on your e-mail or name.
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dmclark

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Re: I thought i purchased?
« Reply #2 on: December 05, 2002, 06:57:11 am »
I just purchased (or tried to) again. I gat the "please wait page", then I get "please select a product", an then i get a blank order form again.
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JimH

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Re: I thought i purchased?
« Reply #3 on: December 05, 2002, 06:59:37 am »
Are you trying from within MJ?  Under Help?

Do you have MJ 9 installed?
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dmclark

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Re: I thought i purchased?
« Reply #4 on: December 05, 2002, 07:05:38 am »
yes, from under help.

yes, 9 is installed. I've been a customer since 7
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JimH

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Re: I thought i purchased?
« Reply #5 on: December 05, 2002, 07:08:40 am »
What browser are you using?  If not IE, please try it.
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dmclark

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Re: I thought i purchased?
« Reply #6 on: December 05, 2002, 07:13:00 am »
ie 6. Try again. :)
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JimH

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Re: I thought i purchased?
« Reply #7 on: December 05, 2002, 07:18:03 am »
What version of MC9?
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dmclark

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Re: I thought i purchased?
« Reply #8 on: December 05, 2002, 08:27:17 am »
9.0.84
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JimH

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Re: I thought i purchased?
« Reply #9 on: December 05, 2002, 08:39:29 am »
Please try the newer build (85) on the Media Center board.  See "Boards" above for the link.
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John Gateley

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Re: I thought i purchased?
« Reply #10 on: December 05, 2002, 09:24:52 am »
Are you using a proxy or firewall?

j
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