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Author Topic: Restoring an account  (Read 1166 times)

LuigiSC

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Restoring an account
« on: January 12, 2004, 10:47:43 am »
Hey all,
I've been having some difficulty trying to restore my account.

Yesterday evening when I tried opening Media Jukebox, I received a screen that explained that my trial period was over and I needed to register.  Since I had already purchased Media Jukebox 30 days ago, I went to your website and received via e-mail my registration code.

When I entered this code in the restoring web page, it prompted me to another page that displayed a listing of various numbers and letters- this did not restore my Media Center.

What am I to do?
Thanks!
Louis
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Deivit

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Re:Restoring an account
« Reply #1 on: January 12, 2004, 11:12:26 am »
Did you use MS Internet Explorer as your browser? If not, try again with it. Hope it helps.
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JimH

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Re:Restoring an account
« Reply #2 on: January 12, 2004, 11:14:17 am »
What version of MC are you using?

What license do you have?  DO NOT POST YOUR LICENSE OR IT WILL BE REVOKED.
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LuigiSC

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Re:Restoring an account
« Reply #3 on: January 12, 2004, 11:28:10 am »
Yes I am using Explorer and I have Media Jukebox 9. Thanks!
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JimH

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Re:Restoring an account
« Reply #4 on: January 12, 2004, 11:30:10 am »
There is no MJ 9.  Can you report the full version?  Media Center 9.1.316, for example.
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LuigiSC

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Re:Restoring an account
« Reply #5 on: January 12, 2004, 11:40:48 am »
Oh yes, so sorry it's  Media Center 9.1.316.  Haven't had my coffee yet!
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JimH

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Re:Restoring an account
« Reply #6 on: January 12, 2004, 03:36:23 pm »
Check your yahoo e-mail account for the solution.
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LuigiSC

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Re:Restoring an account
« Reply #7 on: January 12, 2004, 03:50:18 pm »
Thanks a bunch that worked! I appreciate your help!
Louis
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