Topic: MC 10 purchase and database questions (Read 6102 times)

TXgary · « **on:** January 12, 2004, 04:59:58 pm »

What is the URL to purchase v10 for $10.....I can't seem to find it anywhere

Chasoscar · « **Reply #1 on:** January 12, 2004, 05:33:42 pm »

Gary~ I think you need to download the latest Beta of version 10, then use the Help drop down menu in the program to get the upgrade.

If you had a registered version 9 installed on your system before DLing the latest ver10 beta, then you will have the option to buy ver10 for the upgrade price of $10.

I am pretty sure this is what you need to do but have not done it myself yet. Anyone correct me if I am wrong.

Good Luck
Coscar

TXgary · « **Reply #2 on:** January 12, 2004, 05:42:29 pm »

Thanks, I will try that. I wanted v10, but am not really ready to run it full time. Sounds like one has to commit from the get go.

LonWar · « **Reply #3 on:** January 12, 2004, 07:06:51 pm »

YOu can always go back to a previous version..

However this build that's out today 10.0.32 is better and faster then any other version I have used... (Inc 9.1)

TXgary · « **Reply #4 on:** January 13, 2004, 09:17:49 am »

to Imjustagamer
So v10 does not alter the database in any way? Can I share the database on two different computers one running 9.1 and one running 10.
I want to get to the point where I can run from the computer to the entertainment center ( I do that now for music) but also include the TV so as to be able to select and add to playlist on the fly to play over stereo and video. Not sure what to use as yet, any ideas?

LonWar · « **Reply #5 on:** January 13, 2004, 09:53:05 am »

Never tried sharing the database between 2 computers..

And as far as changing anything... All I can tell you is, I have not had any problems.

TXgary · « **Reply #6 on:** January 14, 2004, 10:15:50 am »

So can v10 and v9.1 share the same database?? that is the question.

Matt · « **Reply #7 on:** January 14, 2004, 10:27:12 am »

Quote

So can v10 and v9.1 share the same database

Not recommended. It may work now, but will probably stop working at some point in the development of 10.

shawnholt · « **Reply #8 on:** January 14, 2004, 12:28:51 pm »

So if i try v10 then decide to revert to 9.1 I'm stuck? Do you think there is risk in corrupting my database or even worse corrputing the mp3 files if I use the beta. I have some tollerance for crashed, but not destroying my mp3 collection.

Thanks!

S.

LonWar · « **Reply #9 on:** January 14, 2004, 12:43:13 pm »

I was able to load 10 then revert a few times with no problems.

If you have xp or ME you can revert your drive if anything weird happens.

shawnholt · « **Reply #10 on:** January 14, 2004, 01:11:49 pm »

thanks - guess I'm concerned about ripping and using for a couple of weeks then noticing that my database is foobar or rips are bad. that has happend in the past. I know its a beta risk, but "beta" can mean lots of things from garbage pre-alpha, to highly reliable pre Release Candidate.

just trying to get a sense of risk.

LonWar · « **Reply #11 on:** January 14, 2004, 01:14:09 pm »

My 300cd+ Library in my opinion is VERY safe.

shawnholt · « **Reply #12 on:** January 14, 2004, 01:17:03 pm »

Thanks!

LonWar · « **Reply #13 on:** January 14, 2004, 01:18:46 pm »

Just a heads up...

Today's version is the fastest yet for me!!

shawnholt · « **Reply #14 on:** January 14, 2004, 01:29:10 pm »

tried to take advantage of the $10 upgrade offer.

Purchase offered me a $12.99 upgrade NOT $10
Said my Credit Card declined - but it is good.

who can help me with this please.

S.

LonWar · « **Reply #15 on:** January 14, 2004, 01:32:09 pm »

Do you have a V9 Lic or a V8 Licence?
The 12.99 is given to V8 users.

About the Decline... Maybe start a new thread or try again...

Are you using Internet Explorer?

shawnholt · « **Reply #16 on:** January 14, 2004, 01:33:46 pm »

V9 license.

Where should i start the new thread?

LonWar · « **Reply #17 on:** January 14, 2004, 01:34:35 pm »

This board...
You didn't upgrade from MJ8?

JimH · « **Reply #18 on:** January 14, 2004, 01:40:09 pm »

Credit cards get declined. It isn't always for good reason, but there is nothing we can do. Try again or try another card.

The $12.99 means that the license is a V8 license. It works with V9.

shawnholt · « **Reply #19 on:** January 14, 2004, 01:57:11 pm »

OK, 2 credit cards declined. I think the app is broken. still don't understand why it's not $10, but not worth the argument. I thought i upgraded to V. 9 from 8!

thx,

S.

mclaugh · « **Reply #20 on:** January 15, 2004, 12:22:24 pm »

JimH-
I tried to upgrade last night, and looking at my confirmation email, I was charged the full $40 for it. I don't know what I did wrong, but I'd be happy to supply any info you may need to fix this.
Do you want my reg number? Credit Card? I was a register 9 user, and am now a registered 10 user- I just didn't get the upgrade price.
Any help would be appreciated- thanks.

Joe McLaughlin

John Gateley · « **Reply #21 on:** January 15, 2004, 12:49:56 pm »

Quote from: mclaugh on January 15, 2004, 12:22:24 pm

I tried to upgrade last night, and looking at my confirmation email...

replied via e-mail.

j

CAT · « **Reply #22 on:** January 26, 2004, 06:47:32 pm »

Well, I see several asking the question, but no clear reply. I have MC9 (registered), I want to upgrade to the MC10 Beta to help in testing and get the affordable upgrade cost of $10.00. But how?!
Only option I can get to is $26.98 (Upgrade price) on, https://rover.jriver.com/cgi-bin/buy.cgi?productid=16&upgradefrom=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

Is the offer over?

KingSparta · « **Reply #23 on:** January 26, 2004, 07:19:17 pm »

the $10 upgrade offer is over, and was anounced last week as being over

CAT · « **Reply #24 on:** January 26, 2004, 07:27:56 pm »

Thanks!

KingSparta · « **Reply #25 on:** January 26, 2004, 07:32:05 pm »

http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=18702

here is the link.

KingSparta · « **Reply #26 on:** January 27, 2004, 05:34:47 pm »

camper

I am Just Guessing Here but it seems you did not read this thread or information on the link

jleerigby · « **Reply #27 on:** January 29, 2004, 02:55:18 am »

Quote from: JimH on January 14, 2004, 01:40:09 pm

Credit cards get declined. It isn't always for good reason, but there is nothing we can do. Try again or try another card.

The $12.99 means that the license is a V8 license. It works with V9.

Also retailers sometimes receive return codes from their bankers that are not actual declines (but not accepts either) e.g. it might be a code to indicate that the card issuing bank (your bank) is offline so the retailer's bank (e.g. JRiver's bank) is unable to authorise the transaction until later. Sometimes this incorrectly gets translated as 'the bank has declined the transaction' and causes a lot of unfair complaints to banks as it's just the retailer or the retailer's banks that are not passing on the true 'reason' to the cardholder.

Additionally most credit card companies have special rules covering CNP transactions (Cardholder Not Present) and Internet transactions. The problem with these is that it's not feasible for the bank to do what it might do if you were conducting the transaction in person at a store - which might be to ask some additional security questions if they feel that the transaction is 'out of character'. Therefore, CNP or internet transactions are more likely to be declined as a safeguard to you and the bank.

So - sometimes it's the retailers not properly interpreting and passing on the true reason code and sometimes it's the banks trying to protect you against fraud.

I'm not suggesting that JRiver are acting improperly - I'm sure that's not the case. This is just general information for those that are interested.

stickyfingers · « **Reply #28 on:** January 29, 2004, 02:12:27 pm »

Well I'm upset enough that I went out and registered for the board.

I bought MC9 a few months back. I spent a bunch of time here wading through the forum as a lurker to figure out the best way to accomplish what I needed to do. Once that was done, I went on my merry way to compile and use my library. I picked up an iPod for Christmas and came back last night to figure out how to best use my iPod w/MC. Well lo and behold there's a new version of MC (10) and I've now missed out (by a week or so) on the upgrade price?!

I often used the "check for update" on MC9 to make sure I was up to date, and was never notified that an upgrade to V10 was even a possibility, nor did I ever receive *any* email notice that there was a promotion to upgrade to V10 at a reduced price. FWIW (I recognize I'm only one angry customer) it just strikes me as bad business to offer upgrade pricing to existing (read loyal) users, but only those who read the board daily. I've used many other products from HW (Matrox, Pinnacle) to SW (Adobe, Pinnacle, ok...this list is endless) and as long as I have registered w/my current email address I've *always* been notified of promotional pricing as an existing customer.

I think you dropped the ball on this one, and you certainly alienated this MC customer.

My $.o2,

Brian

John Gateley · « **Reply #29 on:** January 29, 2004, 02:40:22 pm »

Quote from: stickyfingers on January 29, 2004, 02:12:27 pm

... was never notified that an upgrade to V10 was even a possibility,

Hi Brian,

V10 has not been officially released yet, that's why you didn't receive notification about it.

The special cheap upgrade price was to encourage beta-testing, and so we only announced it here.

There's still a cheaper-than-full-price upgrade price for v8 and v9 users.

j

JimH · « **Reply #30 on:** January 29, 2004, 04:26:30 pm »

Brian,
We're just trying to do our jobs well.

We don't advertise or promote software until we think it's solid enough to withstand a heavy load.

I'm sorry it wasn't satisfactory.

Jim

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Author Topic: MC 10 purchase and database questions (Read 6102 times)

jleerigby