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Author Topic: Help Please Cannot Restore License  (Read 802 times)

graham131

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Help Please Cannot Restore License
« on: November 27, 2002, 12:30:21 am »
JRiver,

Please help I am attempting to restore my license.  (I have done this before once a long time ago when you changed the licensing system)

I enter my registration code...

It then takes me to the details page...

I fill in my details....

It takes me back to the details page...

This loop continues...

I know my Email address is correct (i had my reg code re-emailed to me to ensure that it was correct)

I am positive my password is correct (have actually tried the 2 possible ones i may have used for this program)

HELP!

What am i doing wrong?  

Can I be emailed the correct info, if i do have it wrong?

Thanks

Graham
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John Gateley

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Re: Help Please Cannot Restore License
« Reply #1 on: November 27, 2002, 06:09:53 am »
Sorry, it was a bug. Now fixed.

j
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graham131

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Re: Help Please Cannot Restore License
« Reply #2 on: November 27, 2002, 08:43:57 am »
Quote
Sorry, it was a bug. Now fixed.

j



Cheers - All ok now
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