Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[yannl]

Every time I try to import some new files I have in my MP3 folders, MC crashs..
It searches for new files. Then add files to library then freeze. I guess it finds something it does not like, but what ? How can I find out ?

[KingSparta]

divide the files in the folder

when you find the file J River may want you to send it to them

[Matt]

Maybe the log file in MC 11.0.129 (or newer) could help.  Instructions here on how to check the log:
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24800

Thanks for any help.

[yannl]

OK, great, I found the bug:
veeeeeeeeeeeeeeeeeery long folder / file names.

Example:
M:\multimedia\mp3\All kind of Full Albums\Latino\Antonio_Orozco_-_El_Principio_Del_Comienzo_ALL_ FAMILY_CDS_COLLECTIONS\Antonio_Orozco_-_El_Principio_Del_Comienzo_ALL_ FAMILY_CDS_COLLECTIONS\00_-_Antonio Orozco - El principio del comienzo.MP3

I removed the looooong names and it worked.

I also looked on an old log file, after a crash with a previous build, and had other problems, like fancy characters in the files names, but as it did not reproduce this time, I assume it's fixed. I'll tell you if I get any other problem like that.
Thanks again for your amazing software guys.

[JimH]

What version are you using?  Please copy and paste your system info from MC Help.

[yannl]

Here you are:

Media Center Registered 11.0.140 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
Intel Pentium 4 1817 MHz MMX / Memory: Total - 1310 MB, Free - 510 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82 (xpsp_sp2_rtm.040803-2158) / Shlwapi.dll: 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) / Shell32.dll: 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) / wnaspi32.dll: N/A
Ripping /   Drive V:   Mode:Normal  Type:Auto  Speed:Max
  Drive W:   Mode:Normal  Type:Auto  Speed:Max
  Drive X:   Mode:Normal  Type:Auto  Speed:Max
  Drive Y:   Mode:Normal  Type:Auto  Speed:Max
  Drive Z:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive X: QSI      DVDRW DDW-082      Addr: 1:1:0  Speed:4  MaxSpeed:40  BurnProof:Yes
  Drive Y: PIONEER  DVD-RW  DVR-106D   Addr: 1:0:0  Speed:16  MaxSpeed:16  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None