OK here's my issue:
1) I paid full price for MJ 7 a while back - $30 bucks
2) I paid full price for MJ9 less than a year ago - about $40 bucks
3) Now I have to pay ANOTHER $10 for v10?
I am a big proponent of your program - I love it, and I tell all my friends. However, I'm not sufficiently happy about it right now to pay the extra $10. Here's what I don't like:
a) I still can't get my IPOD to sync error-free. I've checked these boards ad-nauseum to not much avail. I can now sync all my files, but I still have errors - some songs cut off early, and the .m4p files from Itunes don't play at all.
b) I understand about the cost benefits of online support, but you'd think that you could call someone about sales at JRiver.
c) I got the upgrade to v10 without realizing I'd have to pay for it. Now I can't go back to v9- I've installed v10! This seems anti-customer.....
d) It doesn't appear from the v10 trial I am using that it is all that different from v9. Why the upgrade fee?
Thanks for your response.
doug