INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: upgrade to mc 10 form mc 9-> Price 14.98 $?  (Read 1223 times)

Korbinian_Meindl

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • nothing more to say...
upgrade to mc 10 form mc 9-> Price 14.98 $?
« on: May 13, 2004, 02:16:28 pm »

Hi Media Center Team,

I have some problems upgrading my MC9 license to MC10  :(.

About 1 and half year ago I bought an MJ8 license. Some weeks later I upgraded this license to MC9 for 7.98 $.

Now I want to upgrade my license to MC10. Refering to your upgrade information I thought, that I had to pay 9.98$. But the upgrade page always wants me to pay 14.98.

Can someone please tell me, why this happens?

Bye
Korbinian
Logged

John Gateley

  • Citizen of the Universe
  • *****
  • Posts: 4957
  • Nice haircut
Re:upgrade to mc 10 form mc 9-> Price 14.98 $?
« Reply #1 on: May 13, 2004, 02:27:37 pm »

You have your version 8 license installed. To fix this, go to the restore page, and restore your version 9 license (it begins with the letter W instead of F) and then start the purchase.

j

jj.oneil

  • Regular Member
  • Junior Woodchuck
  • **
  • Posts: 59
Re:upgrade to mc 10 form mc 9-> Price 14.98 $?
« Reply #2 on: May 13, 2004, 03:54:42 pm »

I had to pay 14.98 for a MC9.0 -> MC10 upgrade (no problem with that) but is all the price confusion from the fact that JimH said in his original announcement that:
Quote
If you already own an MC 9.1 license, you can upgrade to 10.0 for $9.98 USD
Media Jukebox 8 owners can upgrade to Media Center 10 for $14.98 USD
in http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=20009

from that i assumed the MC9.0 licence counts as a MJ8 for upgrade purposes, but the http://www.musicex.com/mediacenter/buy_faq10.html page doesn't make the distinction between MC9.0 or MC9.1. Perhaps this is why people complaining about failing to upgarde MC9 for $9.98 keeps cropping up.

Hope this helps,
Cheers, JJ
Logged
listening to KEXP.org or 'john peel' on my stereo recorded some time last week

John Gateley

  • Citizen of the Universe
  • *****
  • Posts: 4957
  • Nice haircut
Re:upgrade to mc 10 form mc 9-> Price 14.98 $?
« Reply #3 on: May 13, 2004, 04:00:06 pm »

Hi JJ,

You paid $9.98 for your upgrade from MC9 to MC10 back in the beginning of April.

j

jj.oneil

  • Regular Member
  • Junior Woodchuck
  • **
  • Posts: 59
Re:upgrade to mc 10 form mc 9-> Price 14.98 $?
« Reply #4 on: May 13, 2004, 04:17:07 pm »

Thanks John, I wondered why my accounts were out. Just ignore me and i'll crawl back into my corner......
Logged
listening to KEXP.org or 'john peel' on my stereo recorded some time last week

Korbinian_Meindl

  • Regular Member
  • Recent member
  • *
  • Posts: 12
  • nothing more to say...
Re:upgrade to mc 10 form mc 9-> Price 14.98 $?
« Reply #5 on: May 14, 2004, 09:55:59 am »

Hi Media Center Team,

I looked into the registration information of my MC9 and there was written, that I had the correct license key installed (beginning with the letter "W"). But when I tried to update, the problem was still there. Reinstalling Media Center 9 und the key didnīt solve the problem.

Then I realized that my old registration key (beginning with an "F") was submitted to your server, when I clicked the purchase-button in MC10. So I simply changed the registration key in the internet link to my new one starting with an "W" and everything worked fine. I only had to pay the 9.98 to update to MC10.  ;D

I hope this description helps the team and others to solve similiar problems.

Bye
Korbinian
Logged

John Gateley

  • Citizen of the Universe
  • *****
  • Posts: 4957
  • Nice haircut
Re:upgrade to mc 10 form mc 9-> Price 14.98 $?
« Reply #6 on: May 14, 2004, 10:26:38 am »

Hi Korbinian,

Glad you got it figured out. I don't know what happened, it shouldn't work that way. I'll fix it.

j
Pages: [1]   Go Up