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Author Topic: purchase probs  (Read 1347 times)

AJ

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purchase probs
« on: July 08, 2004, 12:47:44 pm »

Hello

I have had problems with my registration.  I have the original email from when i bought MC 9, the link wasn't working and I posted it hoping someone could help me.

I was niave and it looks as if someone has used it to purchase MC 10 before I could get it to work.

I have been a loyal fan of MC / MJ since version 6 and would be disappointed if I had to purchase a full license again.

Is there anything you are able to help me with.  I can send you my registration code for further investigation if this helps.

Thanks

Andy
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LonWar

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Re:purchase probs
« Reply #1 on: July 08, 2004, 12:48:42 pm »

Do you have the latest version of 9.1.xx  installed now?
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JimH

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Re:purchase probs
« Reply #2 on: July 08, 2004, 12:56:44 pm »

Andrew,
You had a version 10 license/Registration Code.  I've just entered it on the Restore page, so you should receive a new Install Key by e-mail.  You can do this yourself if you have the Registration Code.
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AJ

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Re:purchase probs
« Reply #3 on: July 09, 2004, 01:08:23 pm »

I have never purchased version 10, someone else purchased it with my version 9 licence!  I can only assume they have changed the email address as well as I have not received the email address that you mention.  I do have the original email from my version 9 purchase if this helps.

Thanks

AJ
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John Gateley

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Re:purchase probs
« Reply #4 on: July 09, 2004, 01:42:53 pm »

I show a purchase about 3 weeks ago. Your e-mail address is the same as the one you used for Interact except it was misspelled (missing a d in the domain part). It is different than the e-mail you used for your purchase of v9.

I've fixed the misspelling, and you should have a license soon.

j
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