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[paulr]

During install, the installer hangs at the prompt to add icons to the desktop, but only after it adds an icon to the desktop.  Then every time I try to run MC, it tells me to run it once with Power User or Admin rights so that it will run under guest priveleges.  I am running as Administrator, so this shouldn't be an issue.

MC was installing fine until version 11.49.  The only change I've made to my computer is removing a hard disk, then adding another hard disk (neither of which MC was using for anything).  I made this change late last night after, I think, 11.49 was installed.

[Monkeyboy]

my installer hangs too, but only for about 30 secs, try waiting and see what happens. I didn't get this before 49.
Rich

[paulr]

Yea, I left it alone for about 15 minutes and it never completed.  I installed 49 twice, 50 twice and 51 once.  All 5 times I let it go from 3 minutes to 15 minutes with no luck.

[Matt]

I think it's the same problem in both cases.

For some reason running:

[MC Path]\mcmimeman.exe /Register is failing on your machine.

Could you try running it by hand with the /Register (or /Unregister) switches and see what happens?

Are you on a domain that could be limiting registry access?

Thanks!

[paulr]

Matt, I just opened a command prompt and was able to /register and /unregister mcmimeman.exe without any problems.

I am not on a domain, just simple networking.

One thing I noticed is that "Media Jukebox.exe" is running in the task manager after the installer hangs and I force it to close.

Should I uninstall and re-install?

[Matt]

After it's registered, this registry key should have the path to mcmimeman.exe in the (Default) value:

HKEY_CLASSES_ROOT\CLSID\{C83171F2-7FE3-4C83-87A5-183013B089FE}\LocalServer32

Does it look like that's working?

If not, can you manually create a HKEY_CLASSES_ROOT\CLSID\{C83171F2-7FE3-4C83-87A5-183013B089FE} key, or is there a permission problem?

Thanks.

[paulr]

I just checked and that key is there, with the default value pointing to "C:\Program Files\J River\Media Center 11\mcmimeman.exe".  I changed it, then changed it back to check permissions and it allowed me to do it without complaint.

[Monkeyboy]

sorry, haven't had time to try what you are suggesting Matt. My installation does finish with no errors, it just takes a while.
Rich

[paulr]

I uninstalled and reinstalled.  I am still seeing the same issues.  Any other suggestions?

It's becoming so annoying, I am considering reverting to version 10.

[JimH]

Clear your temp files.  IE / Tools/Internet options/Temporary Internet Files/Delete.

Empty your garbage.

Security settings too high?

[Matt]

Could you export HKEY_CLASSES_ROOT\CLSID\{C83171F2-7FE3-4C83-87A5-183013B089FE} to a .reg file and email it to matt @ jriver.com?

Thanks.

[Matt]

Try 11.0.152 if you haven't.

It wasn't handling cases where the registry had a short pathname in it.

[paulr]

Clear your temp files.  IE / Tools/Internet options/Temporary Internet Files/Delete.

Empty your garbage.

Security settings too high?

I don't use IE except for Windows Update, but I'll empty the temp files anyway.

My security settings haven't changed.  The only thing I have done recently is install SP2 for XP, but I was running it before I ran into this issue.

Try 11.0.152 if you haven't.

That's the version I am running.

email it to matt @ jriver.com

Done.

Thanks guys.

[Matt]

I didn't get an email.

Make sure you cut out the spaces. (matt @ jriver.com)

Thanks.

[paulr]

Hmm..  I removed the spaces.  Could it be a problem with a .reg file being sent?  Want me to resend it zipped up?

[Matt]

It'll be fixed next build.

Thanks for all the help Paul.

[paulr]

Great!  Thanks guys.