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Author Topic: Spontaneous reboots while ripping multiple CD's  (Read 5570 times)

evanr76

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Spontaneous reboots while ripping multiple CD's
« on: November 19, 2004, 12:49:01 am »

I am not sure if this is a Media Center problem strictly speaking, but maybe it will sound familiar?  I am running MC11.0.127

I have 2 CD-R's connected to IDE channels as well as 3 CD-R's connected to my PC via USB2.  My goal is to rip from all 5 drives simultaneously.  However, I find that when I attempt multiple simultaneous rips, the PC will spontaneously reboot.

After a spontaneous reboot, the computer tends to continue to reboot once it gets back into Windows (even before getting to the log-on screen).  This typically happens a couple more times until it "stabilizes."

This also seems to happen regardless of which combination of 2 or more CD-R drives I attempt to rip from at the same time.  It also happens whether the drives are connected directly to the motherboard or via a hub.

My system is a Pentium-IV 3.2GHz (Prescott) with an Asus P4C800-E Deluxe board.  Running XP SP2 with 1G RAM.

Does this sound at all familiar to anyone?  Any thoughts?
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JimH

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Re:Spontaneous reboots while ripping multiple CD's
« Reply #1 on: November 19, 2004, 07:16:58 am »

It could be a master / slave problem with how the drives are set.

Did you try a google search?
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glynor

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Re:Spontaneous reboots while ripping multiple CD's
« Reply #2 on: November 19, 2004, 12:40:10 pm »

Sounds to me like you are getting BSOD (Blue-Screen-Of-Doom) crashes that aren't being  shown because you have the "Automatically Reboot on System Failure" option turned on.  You should turn this off so that you can see the actual system error message.  Then you can easily google search the STOP code and find out (at least somewhat) what's happening.

To do this, right click on My Computer and choose Properties.  Switch to the "Advanced" tab and click the "Startup and Recovery" button.  Uncheck the "Automatically Reboot" option under System Failure.  This will let you see the actual BSOD.  Microsoft chose to hide them by default in Windows XP for some reason (hmm...maybe because people make fun of them all the time).

My guess?  Probably an IRQ_NOT_LESS_OR_EQUAL error caused by your USB root hub drivers or your USB drive drivers.  If this is the case, I would look to Intel's web site (and the web site for the drives) for driver updates.  I'm not familiar with the Intel 875P chipset (I have switched to AMD processors) but I know they used to regularly release chipset driver updates.  ASUS doesn't always post the most recent on their web site, so I'd probably go directly to Intel.

Also, make sure you have the latest and greatest BIOS on your motherboard and USB drives.  I checked for you quickly and the most recent ASUS BIOS for your motherboard came out on October 29th, 2004 so unless you've updated since then you probably don't have the newest one.  Even your internal CD-Drives may (probably) have Firmware updates, so check for them.  You can get the ASUS BIOS here:

http://www.asus.com.tw/support/download/item.aspx?ModelName=P4C800-E%20Deluxe&Type=Latest

Hope this helps!  In the end, it could be that what you are trying to do is just to intensive for the USB bus, and you may need to add separate USB2 interface cards to the system to use that many high-bandwidth devices at once.  Just because they give you 8 USB2.0 ports doesn't mean that the motherboard can supply the full USB2.0 bandwith to 8 devices simultaneously (in fact this is almost certainly NOT the case).

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glynor

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Re:Spontaneous reboots while ripping multiple CD's
« Reply #3 on: November 19, 2004, 12:48:19 pm »

I forgot to mention, if none of the above stuff helps, your best bet will probably be to ask around (search first of course ;)) on the PC Perspective forum.  They have a very determined, active, and helpful ASUS enthusiast community on their forums (much like MC does here).

http://forums.pcper.com/forumdisplay.php?f=62

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Krazykanuck

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Re:Spontaneous reboots while ripping multiple CD's
« Reply #4 on: November 20, 2004, 11:18:19 am »

I have multiple drives as well but I can't get them to rip simultaneously. MC just adds tracks to the que for ripping.
Is there a setting somewhere that allows simultaneous ripping?
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evanr76

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Re:Spontaneous reboots while ripping multiple CD's
« Reply #5 on: November 20, 2004, 12:30:21 pm »

Thank you for the thorough answer.

I have updated my BIOS and chipset drivers so now I'm hunting for drive firmware.

I've also got an extra USB2 PCI host adapter sitting around so I'll look into that as well.
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