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Author Topic: Question about reinstall/recharge  (Read 742 times)

KLD1000

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Question about reinstall/recharge
« on: October 20, 2002, 04:22:07 pm »

 I had to reinstall Media Jukebox because it was, evidently, corrupted.  I did a complete as possible uninstall (i.e., deleting registry keys).
 When I reinstalled, I restored my license as per the instructions, but I received this email message from JRiver:

"You have been charged one restore.
Your installation key, good for two weeks, is attached to this message"

I already paid for Media Jukebox once, over the summer ($24.95).  Am I getting charged again?  What gives?  :o

Sincerely,
kris  krissilee@care2.com
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JimH

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Re: Question about reinstall/recharge
« Reply #1 on: October 20, 2002, 04:33:23 pm »

No.  It should say "you have used a restore".  You have 10 each year.
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