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[sbl]

I recently acquired an iPod (20GB, Gen 4).  If I connect it (by USB) when MC11 is running, or if it is already connected when I start MC11, MC11 dies with an access violation.  Windows reports the error as follows:

AppName: media_center.exe  AppVer: 11.0.247.0 ModName: hh_portable.dll
ModVer: 1.0.0.0  Offset 0086d93

This is absolutely reproducible.  The iPod works fine otherwise (works with iTunes). Also, a Rio Carbon does not provoke the same symptom (but MC had previously seen the Carbon.)

System information: P4 3GHz, 1GB RAM, Windows XP SP2

[JimH]

Take a look at this thread.  http://yabb.jriver.com/interact/index.php?topic=27192.0

It may be the same problem.

[sbl]

Thanks - I followed the steps given and it worked.