INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Before I send in my ipod for repair...  (Read 1964 times)

Bendra

  • Regular Member
  • Junior Woodchuck
  • **
  • Posts: 98
Before I send in my ipod for repair...
« on: September 14, 2005, 02:31:11 pm »

..I replaced the battery in the pod.  I can't get the computer, or MC10 or the ipod updater to recognize the pod.  The battery is operational and charged.  I get the picture of the file and !

I'm thinking that having the MC10 format (before changing and charging the battery)  might have something to do with the problem.  If that is the problem, does anyone know how to get me back to the ipod format so I can do the update, reformat in MC and reload my library?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72534
  • Where did I put my teeth?
Re: Before I send in my ipod for repair...
« Reply #1 on: September 14, 2005, 02:38:48 pm »

Can you see the player from Explorer?  It should be named iPod.
Logged

risingdamp

  • Regular Member
  • Galactic Citizen
  • ****
  • Posts: 419
Re: Before I send in my ipod for repair...
« Reply #2 on: September 15, 2005, 02:25:31 am »

You need to reset your iPod:

1. Make sure that iPod is plugged into AC power
2. Toggle the Hold switch on and off.
3. Press the Play/Pause and Menu buttons at the same time until the Apple logo appears onscreen.
4. The iPod has been reset.

http://docs.info.apple.com/article.html?artnum=61705
Logged
JLee

SteveG

  • Regular Member
  • Citizen of the Universe
  • *****
  • Posts: 5442
Re: Before I send in my ipod for repair...
« Reply #3 on: September 16, 2005, 12:51:08 pm »

Thanks J.
Logged

Bendra

  • Regular Member
  • Junior Woodchuck
  • **
  • Posts: 98
Re: Before I send in my ipod for repair...
« Reply #4 on: September 18, 2005, 07:05:09 pm »

The ipod is charging.  I'm ridiculously busy but missing the pod; it's been away from power for so long that I'm concerned that it won't work if I hook it up to the computer with a firewire port.

I have tried the reset numerous times, to no end.  It seems that the last time I hooked it to the computer, it was recognized.  That's why I'm thinking I should try to format it.  I will retry the reset following the recent instructions that I got on this site.
Logged

Bendra

  • Regular Member
  • Junior Woodchuck
  • **
  • Posts: 98
Re: Before I send in my ipod for repair...
« Reply #5 on: September 19, 2005, 07:39:21 am »

Iget the "duhDUH" sound that you get when plugging in a new device, but it does not appear in Explorer.

Eventually, it goes back to disk mode and disconnects itself.
Logged

dmarcus48

  • Regular Member
  • Recent member
  • *
  • Posts: 15
  • nothing more to say...
Re: Before I send in my ipod for repair...
« Reply #6 on: September 23, 2005, 02:39:48 pm »

try running a quick format on it.  If necessary reload the software.
Logged

Bendra

  • Regular Member
  • Junior Woodchuck
  • **
  • Posts: 98
Re: Before I send in my ipod for repair...
« Reply #7 on: September 23, 2005, 07:12:31 pm »

Roger willco.  Thanks.
Logged
Pages: [1]   Go Up