Yes Jim. I did that before I started this thread, I entered the email address I had on my records, jrmediacenter.20.vikshah AT recursor.net (which subsequently you confirmed as the correct one), into the form on
https://rover.jriver.com/cgi-bin/restore_email.cgi?displayemail=1 and a few seconds later I received an email from buy-button AT jriver.com as follows:
Here are the Registration Codes associated with your email address:
JRiver, Inc. Media Center 10: <HIDDEN-FROM-FORUM>, 10 restores left
I then pasted the Reg Code into the form at
https://rover.jriver.com/cgi-bin/restore.cgi and seconds later MC11 awoke with the message that the restore key was valid for MC10 only.
I tried all this again, entering my email address on the form, and I got another email back:
Here are the Registration Codes associated with your email address:
JRiver, Inc. Media Center 10: <HIDDEN-FROM-FORUM>, 9 restores left
ie one restore was used up.
Have I misunderstood the instructions?