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[johannes]

Hi,

I have follwing problem with MC 11.163.
when opening videos the MC crashes.
even if i only open the video tab.

please help
johannes

[johannes]

"An unhandled win 32 exception ocurred in Media Center.exe[300]."
even in MC 11.167
or [1748] error number

maybe this helps
johannes

[JimH]

What kind of video?

[johannes]

Hi i Know now the problem!

If i enable the thumbnail than it crashes if not it's working as ist should be
is there as posiblity to change that?
Even moving the mouse courser over the entry chrashes mc (picture is loaded)
mpeg file type

[johannes]

Is it possible to deactivate thumbnails for videos only
i mean disabling to whole function?
johannes

[LonWar]

Is it possible to deactivate thumbnails for videos only
i mean disabling to whole function?
johannes

Does this also hang windows? I had a similar problem were explorer would crash when it displayed the thumnail for videos.
Can you click on a video and see the thumnail in explorer?

[johannes]

no not such a thing explore works fine no system crash only MC
mov file work great
mpegs and avi make trouble
johannes

[Matt]

Is there any way you could try the file on another machine with MC intalled?

If the file(s) still don't work, maybe you could make one available for us to test with.

Thanks.

[johannes]

I will test the files on my notebook with MC.
if there is the same erro how do i send you one of the files?
thanks
johannes

[Matt]

Please send one to:
matt at jriver dot com

Thanks a lot.

[johannes]

works fine with my notebook if play modus is not media player else even my notebook MC crashes.
If i change the player on the desktop it plays the video but
crashes when mc tries to get the thumbnail.
should i try to install mc new??

[johannes]

File size makes it impossible to send the file per mail 34MB is the smallest

[johannes]

New installing didn't work 
Changed nothing

[johannes]

It is Working now!!!
ACE Codec Pack deinstalled
and now it is runing smothly.
Will check the pack what codec caused the error!
happily
johannes

[Matt]

Thanks for letting us know.

Unfortunately it's a bit of a deal with the devil supporting DirectShow filters.  If they're bad, they can bring down the whole program.

[johannes]

So now its official ACE Minimalist installation is working
if you use this pack do not install more.
           ACEMCP603PRO
Thanks for the support maybe you try the full version and it will be possible to use
the prof version of ACE codec pack too.
johannes