Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[jason_n]

I've always been happy with Media Center.  But since the last update I can't burn CD's (stops at track 6 and gives "command sequence error") and it now takes 2 minutes to put a single song on my ipod.  Those are the only 2 things I use mc for and it doesn't work.  What gives?

[JimH]

Could be lots of things.  Check the FAQ here and the thread on "Crashes..." there.

Uninstall, reboot, reinstall.

For the iPod, try Options/Handhelds/Redetect.

[jason_n]

thank you

[JohnT]

Does CD burning work now?

[jason_n]

Uninstalled, downloaded mc and reinstalled.  I still get the same command sequence error.  Always happens on the 5th or 6th track.

[JohnT]

Please enable logging of the CD events and then email the log to me. You probably want to zip up the log file first as it may be rather large.

1. Start MC
2. Get everything prepared to the point you're ready to press the burn button
    (to save the disc from being destroyed, enable Options/Burn Settings/Test mode)
3. Go to Help/Configure debug logging...
4. Check "Output to a log file"
5. Uncheck all "events to log" except CD
6. Click "reset log file"
7. Click Ok
8. Now click the burn button
9. After the error occurs, go back to Help/Configure debug logging and click on "view current log file"
10. Save this text file somewhere and email it to johnt @ jriver.com (you may want to zip the text file first)

Also, please post your system info here (Help/System info)

Thanks,
John T.
JRiver, Inc.

[jason_n]

Here is sytem info.  Will send email shortly.  When I put it on test mode I don't get command sequence error, instead it hangs at point when it would have.  MC is not frozen, just burning.

Thank you,
Jason


Media Center Registered 11.1.130 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
Intel Pentium 4 2530 MHz MMX / Memory: Total - 1048 MB, Free - 503 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive D:   Mode:Normal  Type:Auto  Speed:Max
  Drive L:   Mode:Normal  Type:Auto  Speed:Max
  Drive M:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: PIONEER  DVD-RW  DVR-108    Addr: 1:0:0  Speed:32  MaxSpeed:32  BurnProof:Yes
  Test mode: Yes /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

[JohnT]

If you sent an email, please try again as I didn't receive it.

Thanks,
John T.