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Author Topic: Import problem  (Read 6587 times)

mickwe

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Import problem
« on: March 15, 2006, 12:56:03 pm »
Hi,

Every time I try to import My pictures the program crashes?
Any Ideas?
I have the latest version

Thanks,
Mickwe
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JimH

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Re: Import problem
« Reply #1 on: March 15, 2006, 01:11:04 pm »
What is the hard drive?  USB?  Network drive?

Set the file associations for import to jpg only.  Does that work?

Check the directories you're importing from.  Do they exist?
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mickwe

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Re: Import problem
« Reply #2 on: March 15, 2006, 08:08:50 pm »
I tried your sugestions and it still dies?
I have tried importing off my USB drive as ell as my C drive

I am not quite sure what you mean by "set the file associations for import"
Tools/Options/File Associations? It says "Set the associations you want to play?
Is this what you are refering to?

Anyway I appreciate your help

Mickwe
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Matt

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Re: Import problem
« Reply #3 on: March 16, 2006, 09:01:49 am »
Please install the latest MC 11.1 from the top of this board.

There was an issue with files with invalid file times in MC 11.0.
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Matt Ashland, JRiver Media Center

mickwe

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Re: Import problem
« Reply #4 on: March 16, 2006, 10:14:15 am »
I have one "My Pictures" folder and when I try to import, the program instantly shuts down. (even after the new install). There must be something wrong with the pictures I'm importing?

very weird.
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JimH

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Re: Import problem
« Reply #5 on: March 16, 2006, 10:19:12 am »
Is that folder on the USB drive?

Check this thread on a similar problem that was solved by updating a hardware driver.

http://yabb.jriver.com/interact/index.php?board=3;topic=27912.22#msg202264
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mickwe

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Re: Import problem
« Reply #6 on: March 16, 2006, 12:21:20 pm »
I sent 4 jpg files to my brother to import into his MC and it crashed the same way.
Could I send you a jpg to test? I seem to have this problem wit a lot of my newer jpg files and I need to know why they won't import?
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JimH

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Re: Import problem
« Reply #7 on: March 16, 2006, 12:28:48 pm »
Send one to jimh at jriver.com.  Where did the files come from?  Camera?  Brand?
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JimH

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Re: Import problem
« Reply #8 on: March 16, 2006, 01:35:04 pm »
Thanks for the file.  We think it has a bad EXIF tag in the header.  Where did you get the file, please?
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mickwe

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Re: Import problem
« Reply #9 on: March 16, 2006, 01:38:06 pm »
tiff? It is a jpg?
I took the picture with my Cannon sd400 camera
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JimH

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Re: Import problem
« Reply #10 on: March 16, 2006, 01:40:37 pm »
Sorry.  It was EXIF header (in the JPG file).  Did you edit the file or change it with any other software?
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mickwe

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Re: Import problem
« Reply #11 on: March 16, 2006, 01:42:49 pm »
I might of "enhanced" it with "arcsoft photo impresion" Software that came with the Camera?
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Matt

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Re: Import problem
« Reply #12 on: March 16, 2006, 01:42:55 pm »
MC will handle these files properly next build.

The EXIF tag loops back on itself.  We'd never seen that before.  (it almost seems like a bug in the EXIF tag to me)

Thanks for the help.
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Matt Ashland, JRiver Media Center

mickwe

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Re: Import problem
« Reply #13 on: March 16, 2006, 01:54:01 pm »
Thank you for your help!

I look forward to the next build.
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