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Author Topic: MJ Support Observation  (Read 1261 times)

Lynn

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MJ Support Observation
« on: September 17, 2002, 08:49:57 pm »

Hi,

I would like to make an observation about the support provided by Jim and Matt to the MJ community.  

I have worked for about 30 years in software development as a developer, designer, manager, and user of many software products and I have NEVER seen this level of proactive responsiveness to a user community!

You have deservedly built a loyal following, and I want to say thanks for a great product and wish you success.

Cheers,
Lynn
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traveler

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RE:MJ Support Observation
« Reply #1 on: September 17, 2002, 09:41:28 pm »

Agreed!!!
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Matt

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RE:MJ Support Observation
« Reply #2 on: September 18, 2002, 05:33:11 am »

Thanks

But what really makes this place great is users like you -- so thank you!
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Matt Ashland, JRiver Media Center

JimH

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RE:MJ Support Observation
« Reply #3 on: September 18, 2002, 05:40:32 am »

Thanks, Lynn.  Just to be complete, other JRiver staff who contribute to Interact include Yaobing, JohnT, Steve, gateley, Nikolay, and PeterS.

We get as much as we give, I think.  Criticism, ideas, news, ideas, beer recommendations, batch files, criticism, humor (or what passes for it), trip pictures, graffiti, creative use of language, and so on.  It's a big soup and it's fun to be part of it.

Sorry, Trixie.  Mike will get tired of it some day.
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Jim Hillegass
JRiver Media Center / Media Jukebox

Doof

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RE:MJ Support Observation
« Reply #4 on: September 18, 2002, 05:46:13 am »

Notice he said "criticism" twice?

It's only because we care, man...
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