Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[tisungho]

Hi I love MC's speed very much compared to Itune and WMP11.
However when I plugged my Ipod into my laptop, MC suddenly got crashed and required closing. 

Following is the error description:

AppName: media center 12.exe    AppVer: 12.0.185.0    ModName: ntdll.dll
ModVer: 5.1.2600.2180    Offset: 000111de

Does anyone experienced this problem, pls help!

Thanks...

[mckeithyb]

Another "me too" i'm afraid:

AppName: media center 12.exe    AppVer: 12.0.233.0    ModName: ntdll.dll
ModVer: 5.1.2600.2180    Offset: 00031c6b

...except this time when I plug in an iriver H10 20Gb

I'm running XP MCE SP2 Build 2600...

Keith

[Alex B]

AppVer: 12.0.185.0

This may not help, but you have a rather old build of MC12. Please download and install the latest build from the first thread in this forum (currently 12.0.233).

Does it crash every time you connect the iPod or only occasionally?
Also, could you post your complete system info from MC's Help menu (Help > System Info...) ?


mckeithyb,

the same questions (except iPod -> iRiver) ...

[acheslow]

Same thing happens to me whenever my Windows Mobile device (Cingular 8525) is connected.

Media Center Registered 12.0.233 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
Intel Pentium M 631 MHz MMX / Memory: Total - 1046 MB, Free - 240 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive D:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: HL-DT-ST RW/DVD GCC-4242N   Addr: 1:0:0  Speed:24  MaxSpeed:24  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:

Device info dump for 'My Music':

WMDMName:
DeviceUID: {A872BD6C-18F8-4408-8FA1-B9ADDBE3AD79}
CanonicalName:
VendorName: ; VendorID:
ProductID: ; FirmwareVersion:
WMDMSerialNumber: NULL
DeviceType: 4; DeviceID: ; DeviceName: ; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: ; DrivePath: C:\Documents and Settings\acheslow\My Documents\My Music; MainDriveLetter:
IsJanusCapable: ; IsIpod:
SupportsAlbumArt: ; AlbumArtEnabled: 1
SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: *
ContextMenus:
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: [Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
Clean([Artist], 1)
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
)
ChangeKeyExpression: [Rating]


Device info dump for 'My Photos':

WMDMName:
DeviceUID: {46B686E3-7062-495A-BC81-9B1F8E55ED33}
CanonicalName:
VendorName: ; VendorID:
ProductID: ; FirmwareVersion:
WMDMSerialNumber: NULL
DeviceType: 4; DeviceID: ; DeviceName: ; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: ; DrivePath: C:\Documents and Settings\acheslow\My Documents\My Pictures\My Photos; MainDriveLetter:
IsJanusCapable: ; IsIpod:
SupportsAlbumArt: ; AlbumArtEnabled: 1
SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: *
ContextMenus:
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: [Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
Clean([Artist], 1)
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
)
ChangeKeyExpression: [Rating]


Device info dump for 'My Videos':

WMDMName:
DeviceUID: {947FBC7D-02E6-475A-BE64-6CEAE57D3EA4}
CanonicalName:
VendorName: ; VendorID:
ProductID: ; FirmwareVersion:
WMDMSerialNumber: NULL
DeviceType: 4; DeviceID: ; DeviceName: ; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: ; DrivePath: C:\Documents and Settings\acheslow\My Documents\My Videos; MainDriveLetter:
IsJanusCapable: ; IsIpod:
SupportsAlbumArt: ; AlbumArtEnabled: 1
SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: *
ContextMenus:
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: [Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
Clean([Artist], 1)
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
)
ChangeKeyExpression: [Rating]



Interface Plugins:
  Library Server (Active)
  TiVo Server (Active)
  UPnP Server (Active)

[SwellGuy]

tisungho,
Make sure you have the latest firmware installed on your iPod.

Others,
Please turn logging on (in the Help menu) reproduce the crash, go back into the logging dialog and email the logs to rick @ jriver dot com.

Thanks,
Rick

[acheslow]

Sent

[acheslow]

I just changed the "USB to PC" setting on my mobile phone to "Enable advanced network functionality" and now this seems to work and the device shows up as "Generic RNDIS" (and the phone's storage card shows up as "Generic RNDIS[1]"). Apparently that setting in Windows Mobile 5 switches between using RNDIS and PPP, and the PPP setting was causing the error for me.

[JimH]

Thanks for reporting the solution.

[JimH]

Anyone still seeing a problem, please see this thread:
http://yabb.jriver.com/interact/index.php?topic=40706.msg277553#msg277553

[mckeithyb]

This may not help, but you have a rather old build of MC12. Please download and install the latest build from the first thread in this forum (currently 12.0.233).

Does it crash every time you connect the iPod or only occasionally?
Also, could you post your complete system info from MC's Help menu (Help > System Info...) ?


mckeithyb,

the same questions (except iPod -> iRiver) ...

No, it crashes every time I insert the iRiver. It seems to detected the device, then crashes shortly afterwards.

Here's the info you requested :

Media Center Registered 12.0.233 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
Intel Core 2 2398 MHz MMX / Memory: Total - 2095 MB, Free - 1487 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive D: SONY    DVD RW AW-G170A   Mode:Normal  Type:Auto  Speed:Max
  Drive J:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: SONY     DVD RW AW-G170A    Addr: 1:0:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Interface Plugins:
  Library Server (Active)
  TiVo Server (Active)
  UPnP Server (Active)

[mckeithyb]

No, it crashes every time I insert the iRiver. It seems to detected the device, then crashes shortly afterwards.

Here's the info you requested :

Media Center Registered 12.0.233 -- C:\Program Files\J River\Media Center 12\

[..]

I've now upgraded to 12.0.240. Interestingly, I seemed to get further the very first time I connected the iRiver after upgrading. On trying to sync the device though, it displayed 'Error' for each track MC tried to transfer.

Next time I connected the device, I got the same error as before.... after a few seconds.

Media Center Registered 12.0.240 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
Intel Core 2 2398 MHz MMX / Memory: Total - 2095 MB, Free - 1278 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive D: SONY    DVD RW AW-G170A   Mode:Normal  Type:Auto  Speed:Max
  Drive J:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: SONY     DVD RW AW-G170A    Addr: 1:0:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Interface Plugins:
  Library Server (Active)
  TiVo Server (Active)
  UPnP Server (Active)