INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: problem!!  (Read 2452 times)

deftone

  • Recent member
  • *
  • Posts: 7
  • tarantino vs norris
problem!!
« on: May 15, 2007, 11:24:48 am »
I have a Problem with JRiver Media Center 12!
I installed the TrialSoftware!
The program starts trouble-free and the operating surface is displayed!
But after approx. 10 sec the program aborts without any error message!  >:(
I reinstalled it, but it doesn't helps!  :-\
Please can anyone help me... is their other Software known as a source for the program abort!?!?

jan


System: WinXP home
...if you need more special information, please post it!  ;)
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42602
  • Shoes gone again!
Re: problem!!
« Reply #1 on: May 15, 2007, 11:41:41 am »
Please reinstall build 226 from the top of this board.

If you could post the tail of a log (Help > Logging) after a crash, it would likely tell us the problem.

Thanks.
Logged
Matt Ashland, JRiver Media Center

deftone

  • Recent member
  • *
  • Posts: 7
  • tarantino vs norris
Re: problem!!
« Reply #2 on: May 15, 2007, 11:55:47 am »
sorry... but the log-files are empty.

Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72814
  • Where did I put my teeth?
Re: problem!!
« Reply #3 on: May 15, 2007, 12:00:39 pm »
You have to configure logging in MC Help.

Did you re-install build 226?
Logged

deftone

  • Recent member
  • *
  • Posts: 7
  • tarantino vs norris
Re: problem!!
« Reply #4 on: May 15, 2007, 12:04:27 pm »
yes... I wanted to view the current and previous log... but they are empty!

and now I reinstalled build 226 but it doesn't help  :-\
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72814
  • Where did I put my teeth?
Re: problem!!
« Reply #5 on: May 15, 2007, 12:05:33 pm »
You probably haven't configured the logging.
Logged

deftone

  • Recent member
  • *
  • Posts: 7
  • tarantino vs norris
Re: problem!!
« Reply #6 on: May 15, 2007, 12:17:03 pm »
oukey... so the log file includes much text!

12\MegaSkins\Noire\Scrollbar_VerticalHandle.png
0003047: 2660: Reader: CLocalReader::OpenInternal: Finish (15 ms)
0003047: 2660: Reader: CLocalReader::Close: Start
0003047: 2660: Reader: CLocalReader::Close: Closing: D:\Programs\j. river media center 12\MegaSkins\Noire\Scrollbar_VerticalHandle.png
0003047: 2660: Reader: CLocalReader::Close: Finish (0 ms)
0003047: 2660: Reader: CLocalReader::OpenInternal: Start
0003047: 2660: Reader: CLocalReader::OpenInternal: Create: 0
0003047: 2660: Reader: CLocalReader::OpenInternal: Opening: D:\Programs\j. river media center 12\MegaSkins\Noire\Scrollbar_VerticalUpArrow.bmp
0003047: 2660: Reader: CLocalReader::OpenInternal: Finish (0 ms)
0003047: 2660: Reader: CLocalReader::Close: Start
0003047: 2660: Reader: CLocalReader::Close: Closing: D:\Programs\j. river media center 12\MegaSkins\Noire\Scrollbar_VerticalUpArrow.bmp
0003047: 2660: Reader: CLocalReader::Close: Finish (0 ms)
0003047: 2660: Reader: CLocalReader::OpenInternal: Start
0003047: 2660: Reader: CLocalReader::OpenInternal: Create: 0
0003047: 2660: Reader: CLocalReader::OpenInternal: Opening: D:\Programs\j. river media center 12\MegaSkins\Noire\Scrollbar_VerticalDownArrow.bmp
0003047: 2660: Reader: CLocalReader::OpenInternal: Finish (0 ms)
0003047: 2660: Reader: CLocalReader::Close: Start
0003063: 2660: Reader: CLocalReader::Close: Closing: D:\Programs\j. river media center 12\MegaSkins\Noire\Scrollbar_VerticalDownArrow.bmp
0003063: 2660: Reader: CLocalReader::Close: Finish (16 ms)
Logged

deftone

  • Recent member
  • *
  • Posts: 7
  • tarantino vs norris
Re: problem!!
« Reply #7 on: May 15, 2007, 12:23:42 pm »
does it help?   ::)
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42602
  • Shoes gone again!
Re: problem!!
« Reply #8 on: May 15, 2007, 12:25:46 pm »
After a lockup, restart the player. (using Task Manager if necessary)

Next run, pick the email logs option and email them to matt at jriver dot com.

Thanks.
Logged
Matt Ashland, JRiver Media Center

deftone

  • Recent member
  • *
  • Posts: 7
  • tarantino vs norris
Re: problem!!
« Reply #9 on: May 15, 2007, 12:33:45 pm »
ok
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42602
  • Shoes gone again!
Re: problem!!
« Reply #10 on: May 15, 2007, 01:23:26 pm »
I'm not positive, but after looking at the log, I think the WMDM subsystem (Windows Media Device Manager) may be hanging on one of your devices.

In particular, "SD-Card (K:)".

Could you remove the media, or even unplug the device to test the theory?

Thanks!
Logged
Matt Ashland, JRiver Media Center

deftone

  • Recent member
  • *
  • Posts: 7
  • tarantino vs norris
Re: problem!!
« Reply #11 on: May 15, 2007, 04:03:49 pm »
 ;D ;D ;D ;D

wooohooo... it runs!

I can't believe... that f****** SD-Card was the problem!  >:(

thanks for you help!!  ;)
Logged
Pages: [1]   Go Up
« previous next »