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Author Topic: Theater View crashes MJ  (Read 2012 times)

rauscs

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Theater View crashes MJ
« on: June 03, 2007, 06:23:44 pm »

I am finishing up a windows server 2003 client box, and it looks like everything is working but Theater View.  If I try to go into theater view, MJ12 crashes with the message: "Faulting application Media Center 12.exe, version 12.0.240.0, faulting module Media Center 12.exe, version 12.0.240.0, fault address 0x00425c85".

I just downloaded and installed the latest directx, ATI catalyst drivers, and MJ12.  Any ideas?
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Efjay

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Re: Theater View crashes MJ
« Reply #1 on: June 03, 2007, 07:08:35 pm »

A coincidence. I was going to post the same problem.
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Chili-Jam

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Re: Theater View crashes MJ
« Reply #2 on: June 04, 2007, 08:38:17 am »

I'm having a problem when starting MC12 in a Remote Desktop session.
I've set up MC to start in TheaterView which is fine when it is started
on the HTPC but when i start MC in the remote session it immediatly crashes.

So i'm sure this is related to the 3D DirectX display in TheaterMode.
MC should add some catch-blocks to prevent MC from crashing when using
TheaterMode in an unsupported way.
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zxsix

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Re: Theater View crashes MJ
« Reply #3 on: June 05, 2007, 10:29:26 pm »

Remote desktop doesn't support direct3d
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Efjay

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Re: Theater View crashes MJ
« Reply #4 on: June 05, 2007, 10:47:39 pm »

Remote desktop doesn't support direct3d

I think that solves my problem. Thanks.
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zxsix

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Re: Theater View crashes MJ
« Reply #5 on: June 05, 2007, 11:02:34 pm »

If you need theater view access remotely, try RealVNC instead of remote desktop connection.
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Chili-Jam

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Re: Theater View crashes MJ
« Reply #6 on: June 08, 2007, 06:57:02 am »

I'm aware that Remote Desktop doesn't support direct3d.
But MC shouldnt crash. It should switch to normal view instead.
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zxsix

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Re: Theater View crashes MJ
« Reply #7 on: June 08, 2007, 08:56:39 am »

I agree, but I wonder if it's realyy something JRiver can address.  Microsoft may not be passing a usable error condition that they can trap for. 
Fortunately my htpc is close enough to my ht equipment that I don't need remote desktop.  I use a handheld remote.
I only use remote desktop when away from home, and won't need theater view from there.
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JimH

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Re: Theater View crashes MJ
« Reply #8 on: June 08, 2007, 09:05:42 am »

11.1 doesn't use 3D in Theater View.  That might work for you.  It will work with an MC12 license.
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rauscs

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Re: Theater View crashes MJ
« Reply #9 on: June 15, 2007, 10:15:05 am »

My original issue has nothing to do with remote desktop - I don't use it on this box.  I do use Remote Administrator, but that's OT.

Any other ideas?  Is there an issue with Server 2003?  I had this same configuration running under XP just fine.
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JimH

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Re: Theater View crashes MJ
« Reply #10 on: June 15, 2007, 10:21:16 am »

The issue is probably not an MC problem.  It is probably a 3D graphics problem in the configuration you're using.  Try google to see if you can learn more about similar problems involving 3D drawing.
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zxsix

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Re: Theater View crashes MJ
« Reply #11 on: June 16, 2007, 12:23:03 am »

There is a known incompatibility with Server 2003 with terminal services installed, direct3d (which theaterview is), and NVidia drivers.  The combination of the three make anything direct3d crash.  Doesn't matter if you're using terminal services or not.
Only fixes are to switch to an ATI card if you have NVidia or completely uninstall terminal services.

I use terminal services a lot, so I had to switch cards.
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