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[bradesp]

I'm moving all my files to a new computer.  I've reinstalled MC 12 and requested a new restore key from the jriver website.  Here's my problem.  When I select the help menu inside MC 12 it offers me two options.  I can either  install a license from internet which simply takes me to the same MC website I previously went to and requested a restore license (which was mailed to me) or it offers me a second option involving an install from an *.mjr file... I don't have an *.mjr file...   I have a license key.   Where the heck do I enter this so I can re-register the program?

Thanks!

[JimH]

This is in the FAQ and under Purchase in the Menu on the main page.

Installation is automatic if you have installed the program.  You can check the status under MC Help.

And the Restore process mails you an Install Key, which is good for 14 days.  Spam filters can be a problem.

Make sure you have the right version for your license.

You can ask the system to mail you all your Registration Codes.  These are used on the Restore Page (sounds like what you may be doing).

More details are here:
http://www.jrmediacenter.com/buy_12.html

[modelmaker]

the main thing is to have your version of MC installed first, you can find it at the beginning of each forum (MC 11 or MC 12) or go to MC Home at the top of this page. Once installed you'll be given the option to buy/restore.