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Author Topic: Crash on Vista when connecting Palm with PocketTunes  (Read 1764 times)

johnd126

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Crash on Vista when connecting Palm with PocketTunes
« on: September 28, 2007, 01:52:31 pm »

MC was playing.  I started PocketTunes 4.0.3 on my Palm TX and during the connect sequence with MC, MC crashed.  Here are the last few lines of the MC log:

7428922: 4580: SDK: CMJVersionAutomation::~CMJVersionAutomation: Global Count: 1
7428922: 4580: SDK: CMJVersionAutomation::OnFinalRelease: All objects released
7428922: 4580: SDK: CMJVersionAutomation::~CMJVersionAutomation: Global Count: 0
7428922: 4580: SDK: CMJCurPlaylistAutomation::OnFinalRelease: All objects released
7428937: 4580: SDK: CMJCurPlaylistAutomation::~CMJCurPlaylistAutomation: Global Count: 0
7429797: 4580: General: CJRReportCtrl::OnPaint: Start
7429797: 4580: General: CJRReportCtrl::OnPaint: Finish (0 ms)
7429844: 4580: General: CJRReportCtrl::OnPaint: Start
7429859: 4580: General: CJRReportCtrl::OnPaint: Finish (15 ms)
7429859: 4580: General: CJRReportCtrl::OnPaint: Start
7429875: 4580: General: CJRReportCtrl::OnPaint: Finish (16 ms)
7429875: 4580: General: CMJFileListCtrl::OnPaint: Start
7429875: 4580: General: CMJFileListCtrl::OnPaint: Updating view port
7429875: 4580: General: CJRReportCtrl::OnPaint: Start
7429922: 4580: General: CJRReportCtrl::OnPaint: Finish (47 ms)
7429922: 4580: General: CMJFileListCtrl::OnPaint: Finish (47 ms)
7433937: 4580: SDK: CMJPlaybackAutomation::CMJPlaybackAutomation: Global Count: 1
7433937: 4580: SDK: CMJPlaybackAutomation::OnFinalRelease: All objects released
7433937: 4580: SDK: CMJPlaybackAutomation::~CMJPlaybackAutomation: Global Count: 0
7433937: 4580: SDK: CMJCurPlaylistAutomation::CMJCurPlaylistAutomation: Global Count: 1
7433937: 4580: SDK: CMJVersionAutomation::CMJVersionAutomation: Global Count: 1
7433937: 4580: SDK: CMJVersionAutomation::CMJVersionAutomation: Global Count: 2
7433937: 4580: SDK: CMJVersionAutomation::OnFinalRelease: All objects released
7433937: 4580: SDK: CMJVersionAutomation::~CMJVersionAutomation: Global Count: 1
7433937: 4580: SDK: CMJVersionAutomation::OnFinalRelease: All objects released
7433937: 4580: SDK: CMJVersionAutomation::~CMJVersionAutomation: Global Count: 0
7433937: 4580: SDK: CMJCurPlaylistAutomation::OnFinalRelease: All objects released
7433937: 4580: SDK: CMJCurPlaylistAutomation::~CMJCurPlaylistAutomation: Global Count: 0
7438828: 5308: Handheld: CWMDMThread::Thread: Start
7438828: 5308: Handheld: CWMDMThread::Thread: Starting work loop
7438937: 4580: SDK: CMJPlaybackAutomation::CMJPlaybackAutomation: Global Count: 1
7439000: 4580: SDK: CMJPlaybackAutomation::OnFinalRelease: All objects released
7439000: 4580: SDK: CMJPlaybackAutomation::~CMJPlaybackAutomation: Global Count: 0
7439000: 4580: SDK: CMJCurPlaylistAutomation::CMJCurPlaylistAutomation: Global Count: 1
7439000: 4580: SDK: CMJVersionAutomation::CMJVersionAutomation: Global Count: 1
7439000: 4580: SDK: CMJVersionAutomation::CMJVersionAutomation: Global Count: 2
7439015: 4580: SDK: CMJVersionAutomation::OnFinalRelease: All objects released
7439015: 4580: SDK: CMJVersionAutomation::~CMJVersionAutomation: Global Count: 1
7439015: 4580: SDK: CMJVersionAutomation::OnFinalRelease: All objects released
7439015: 4580: SDK: CMJVersionAutomation::~CMJVersionAutomation: Global Count: 0
7439015: 4580: SDK: CMJCurPlaylistAutomation::OnFinalRelease: All objects released
7439015: 4580: SDK: CMJCurPlaylistAutomation::~CMJCurPlaylistAutomation: Global Count: 0

End of log.

I had been connecting it from time to time over the course of the day, copying files into PocketTunes.  I also had been launching Softick Card Export II and disconnecting it (but not copying any files).  As mentioned in the Media Center 12.0.332 thread I have been having this problem fairly frequently and was hoping to get it to crash.  I'm running MC12.0.332 on Vista which is running as a client connecting to the same version running in server mode elsewhere on my LAN. 

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JimH

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Re: Crash on Vista when connecting Palm with PocketTunes
« Reply #1 on: September 28, 2007, 02:42:40 pm »

Are you running any third party plug-ins for MC?

Can you copy your system info from MC Help and paste it here?

Search for "crash" in the log.  I don't see one.
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johnd126

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Re: Crash on Vista when connecting Palm with PocketTunes
« Reply #2 on: September 28, 2007, 03:15:42 pm »

The only 3rd party plugin I'm using is Write Playing by Matt Frear (version 1.2.0 ).

The word 'crash' does not appear anywhere in the log.  I suspect it goes down before it can flush its last lines to the buffer.

Here is the system info:

Media Center Registered 12.0.332 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows Vista 6.0  (Build 6000)
Intel Pentium 4 2658 MHz MMX / Memory: Total - 1047 MB, Free - 429 MB

Internet Explorer: 7.0.6000.16512 / ComCtl32.dll: 5.82.6000 / Shlwapi.dll: 6.0.6000 / Shell32.dll: 6.0.6000 / wnaspi32.dll: N/A
Ripping /   Drive D: SONY    DVD RW DRU-820A   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: SONY     DVD RW DRU-820A    Addr: 0:1:0  Speed:40  MaxSpeed:40  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices: GENERALCARD (G:),GENERALCARD (J:)

Device info dump for 'Pocket Tunes':

WMDMName: Palm Device: johnd
DeviceUID: $$?$usb#vid_1703&pid_0002#4l5t+dj2yih0pdh2z+qcnw==#{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0
CanonicalName: \\?\usb#vid_1703&pid_0002#4l5t+dj2yih0pdh2z+qcnw==#{f33fdc04-d1ac-4e8e-9a30-19bbd4b108ae}$0
VendorName: ; VendorID: 5891
ProductID: 2; FirmwareVersion:
WMDMSerialNumber: 61004e0050002b004a0033007a006f006a00500034004c0054004600360062002b0058006900700 046004b00630071004400300067003d00
DeviceType: 2; DeviceID: ; DeviceName: ; UnsupportedDevice: 0
IsDrive: ; DriveLetter: ; DrivePath: ; MainDriveLetter:
IsJanusCapable: 1; IsIpod:
SupportsAlbumArt: ; AlbumArtEnabled: 1; CoverArtTagRule: 0; SaveCoverArtToFolderJPG: 1
SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: wma;mp3;ogg;wav
ContextMenus: Delete
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath:
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name][File Size, 0], [Name]Clean([Artist], 1)[Album][Genre]FormatNumber([track #, 0])[Media Type])
ChangeKeyExpression:


Interface Plugins:
  last.fm (Active)
  Library Server (Active)
  TiVo Server (Active)
  UPnP Server (Active)
  Write Playing (Active)
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JimH

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Re: Crash on Vista when connecting Palm with PocketTunes
« Reply #3 on: September 28, 2007, 03:18:33 pm »

The only 3rd party plugin I'm using is Write Playing by Matt Frear (version 1.2.0 ).

The word 'crash' does not appear anywhere in the log.  I suspect it goes down before it can flush its last lines to the buffer.
Or the plug-in taking it down.  Try uninstalling the plug-in.
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johnd126

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Re: Crash on Vista when connecting Palm with PocketTunes
« Reply #4 on: September 28, 2007, 03:57:44 pm »

I uninstalled the plugin and then connected and reconnected PocketTunes a few times (over a period of a half hour) and it crashed again:

1625093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1625093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1626093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1626093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1627093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1627093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1628093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1628093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1629093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1629093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1630093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1630093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1631093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1631093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1632093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1632093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1633093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1633093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1634093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1634093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1635093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1635093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1636093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1636093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1637093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1637093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1638093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1638093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1639093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1639093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1640093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1640093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1641093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1641093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1642093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1642093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1643093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1643093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1644093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1644093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1645093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1645093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1646093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1646093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1647093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1647093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1648093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1648093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1649093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1649093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1650093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1650093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1651109: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1651109: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1652093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1652093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1652234: 3004: Handheld: CWMDMThread::Thread: Start
1652234: 3004: Handheld: CWMDMThread::Thread: Starting work loop
1653093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1653093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1654093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1654093: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1654531: 3004: Handheld: CWMDMThread::Thread: Enumerating devices
1654531: 3004: Handheld: CWMDMThread::Thread: Command line: /AnalyzeDevices "C:\Users\johnd\AppData\Roaming\J River\Media Center 12\Temp\Devices (input) - 3004.xml" "C:\Users\johnd\AppData\Roaming\J River\Media Center 12\Temp\Devices (output) - 3004.xml"
1654531: 3004: Handheld: CWMDMThread::Thread: Running worker
1654531: 3004: General: RunProgram: Start
1654531: 3004: General: RunProgram: Filename: C:\Program Files\J River\Media Center 12\JRWorker.exe / Parameters: /AnalyzeDevices "C:\Users\johnd\AppData\Roaming\J River\Media Center 12\Temp\Devices (input) - 3004.xml" "C:\Users\johnd\AppData\Roaming\J River\Media Center 12\Temp\Devices (output) - 3004.xml"
1654672: 3004: General: RunProgram: Running...
1654672: 3004: General: RunProgram: Waiting for completion
1655140: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Start
1655140: 4580: Handheld: CActionWindowPageHHProgress::UpdateUI: Finish (0 ms)
1655812: 1340: Reader: CLocalReader::OpenInternal: Opening: C:\Users\johnd\AppData\Roaming\J River\Media Center 12\Temp\Devices (input) - 3004.xml
1655812: 1340: Reader: CLocalReader::Close: Closing: C:\Users\johnd\AppData\Roaming\J River\Media Center 12\Temp\Devices (input) - 3004.xml
1655812: 1340: Handheld: CAnalyzeDevices::CAnalyzeDevices: Start
1655828: 1340: Handheld: CAnalyzeDevices::CAnalyzeDevices: Finish (16 ms)
1655828: 1340: Handheld: CAnalyzeDevices::EnumerateDevices: Start
1655828: 1340: Handheld: CAnalyzeDevices::EnumerateDevices: Creating WMDM
1655828: 1340: Handheld: CWMDMInterface::CWMDMInterface: Start
1655843: 1340: Handheld: CWMDMInterface::CWMDMInterface: Creating WMDM object
1656109: 1340: Handheld: CWMDMInterface::CWMDMInterface: Result (hr): 0x       0
1656109: 1340: Handheld: CWMDMInterface::CWMDMInterface: WMDM valid: 1
1656109: 1340: Handheld: CWMDMInterface::CWMDMInterface: Finish (281 ms)
1656109: 1340: Handheld: CAnalyzeDevices::EnumerateWMDMDevices: Start
1656109: 1340: Service: CMNMetering::CMNMetering: Start
1656109: 1340: Service: CMNMetering::CMNMetering: Finish (0 ms)
1656109: 1340: Handheld: CAnalyzeDevices::EnumerateWMDMDevices: Reinitializing devices
1656359: 1340: Handheld: CAnalyzeDevices::EnumerateWMDMDevices: Getting enumerator
1656593: 1340: Handheld: CAnalyzeDevices::EnumerateWMDMDevices: Starting enumeration
1656593: 1340: Handheld: CAnalyzeDevices::EnumerateWMDMDevices: Finish (484 ms)
1656593: 1340: Handheld: CAnalyzeDevices::EnumerateUSBDevices: Start
1656593: 1340: Handheld: CMSCDeviceEnumerator::GetMSCDevices: Start
1656812: 1340: Handheld: CMSCDeviceEnumerator::GetMSCDevices: Found device (vendor: 04B4, product: 6830, device id: DEF1065D483E, drive letter: , add new: 1)
1656812: 1340: Handheld: CMSCDeviceEnumerator::GetMSCDevices: Finish (219 ms)
1656812: 1340: Handheld: CAnalyzeDevices::EnumerateUSBDevices: Finish (219 ms)
1656812: 1340: Handheld: CWMDMInterface::~CWMDMInterface: Start
1656828: 1340: Handheld: CWMDMInterface::~CWMDMInterface: Finish (16 ms)
1656828: 1340: Handheld: CAnalyzeDevices::EnumerateDevices: Finish (1000 ms)

End of log.
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johnd126

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Re: Crash on Vista when connecting Palm with PocketTunes
« Reply #5 on: October 02, 2007, 10:02:05 am »

I guess I'm either the only one having trouble or the only person on the planet who doesn't have an ipod?
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