Q: I lost the Install Key and the Registration Code.
A: Visit the Restore Page, enter the e-mail address your receipt was sent to, and you will receive the Registration Code by e-mail.
Q: I lost everything, and I no longer have the same e-mail address I used to purchase.
A: Visit the Restore Page, enter the password you chose at purchase time, the original e-mail address where your receipt was sent, and a new e-mail address. The Registration Code will be sent to the new address.
I was not sent any email. I have checked all four of my addresses and it is not there. I've tried to use the password I used at the time of purchase but the system says it is incorrect. I only use four passwords and I am very familiar with all of them. I know which one I used to purchase Media Center 12 and it does not work. This is why I assumed my account to be deleted. Is there anything more I can do?