Topic: Can't generate a new key (Read 1058 times)

nightron · « **on:** December 18, 2007, 11:45:21 pm »

Help please. I purchased MC11 less than a year ago, and I just recently bought a new computer. I was today able to update MC11 to MC12 on my old system without any problem, but I will get rid of that system as soon as my new one is up and working working and everything has been transferred.

I downloaded MC12 onto my new system, and now I want to generate a key, but my email address is not recognized. I have changed my email at least twice since my original MC11 purchase. I'm not sure off the top of my head which was the old email address that I used when I first purchased MC11 ... but I have tried all of them and for every one I get a "Email Address not found" message when I try to generate a new key. What to do!!??

JimH · « **Reply #1 on:** December 19, 2007, 06:51:29 am »

On the main page, follow the link to Purchase and you'll find a page on MC11 purchase details.

On the restore page, there is a page where you can change your e-mail address:
https://rover.jriver.com/cgi-bin/restore_email.cgi?displaychange=1

INTERACT FORUM

Author Topic: Can't generate a new key (Read 1058 times)

nightron

Can't generate a new key

JimH

Re: Can't generate a new key