More > Media Center 12 (Development Ended)
media editor license not working
lalittle:
--- Quote from: JimH on February 21, 2008, 06:30:07 pm ---This could be a Vista issue. The service pack may solve it.
--- End quote ---
You mean the license issue, or the crashing issue? According to the beta forum, the 444 build fixes a crashing issue.
If your response was referring to the license issue, this does not appear to be a Vista problem. I have Vista on a system, and Media Editor opens without this license issue, just as it does for other Vista users here. Do the logs reveal anything? Would other logs help?
Note also that the service pack is receiving a LOT of negative reactions, and that it is causing a lot of older programs to stop functioning. I am personally not going anywhere NEAR that service pack for a while. There must be SOMETHING else that can be done to troubleshoot this license issue.
Thanks,
Larry
JimH:
The crashing issue that was fixed is not in a public build.
I can't help with any MS issues. Sorry.
And, if I knew what the cause of the problem was, I would tell you.
I believe the issue reported is unique so far. If that changes, we'll chase it.
lalittle:
--- Quote from: JimH on February 21, 2008, 06:48:58 pm ---I believe the issue reported is unique so far. If that changes, we'll chase it.
--- End quote ---
Please forgive me if I'm misreading this, but it "sounds" like your saying that since there are not any other reports of this, you're not going to help with this issue. This isn't what you're saying, is it? Just because it's a unique issue should not mean that he's out of luck getting help with this. Did his logs help? Does anyone at JR need to see OTHER logs? Please just let him know how he can help to troubleshoot this. I'm sure that this is solvable -- he just needs some help.
Regarding MS, note that there is absolutely no indication that this is a MS issue -- in fact, the evidence suggests that this is not a Vista issue given that other people running Vista (like myself) don't have this issue. The evidence so far suggests that this is an MC licensing error of some sort.
Once again, please forgive me if I misinterpreted the post I responded to.
Thanks,
Larry
KingSparta:
--- Quote ---but it "sounds" like your saying that since there are not any other reports of this, you're not going to help with this issue.
--- End quote ---
I more read it as, since this is the only person that reported the issue that this may be an issue with the users system.
I Had a issue with my computer once with my HP printer, and only a clean install of windows fixed it, not the 3+ hours on the phone with tech support.
lalittle:
--- Quote from: KingSparta on February 21, 2008, 07:47:36 pm ---I more read it as, since this is the only person that reported the issue that this may be an issue with the users system.
--- End quote ---
The bottom line is that he needs help in getting it to work, which most likely means generating MC logs and trying to see where the malfunction is occurring. He's asking for JR's help with this since the log files are not something that normal users can fully understand. Isn't it WAY too early to dismiss this as a generic "system problem"? He's hardly been asked anything yet. Can't some more in-depth logs help with this? What's the next step?
Thanks again,
Larry
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version