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[tombert]

1 Note in advance: MC is running quite long time stable, so this crashes are not nasty. Anyhow I want to document them in case I somehow find the cause of it ...


Crash again: playing an avi file, nearly at the end when pressing stop MC crashed:

10073234: 3844: Playback: CDXPlayerWindow::GetCurrentPositionMilliSeconds: Start
10073234: 3844: Playback: CDXPlayerWindow::GetCurrentPositionMilliSeconds: Finish (0 ms)
10073234: 3844: Playback: CDXPlayerWindow::GetCurrentPositionMilliSeconds: Start
10073234: 3844: Playback: CDXPlayerWindow::GetCurrentPositionMilliSeconds: Finish (0 ms)
10073734: 3844: Playback: CDXPlayerWindow::GetCurrentPositionMilliSeconds: Start
10073734: 3844: Playback: CDXPlayerWindow::GetCurrentPositionMilliSeconds: Finish (0 ms)
10073734: 3844: Playback: CDXPlayerWindow::GetCurrentPositionMilliSeconds: Start
10073734: 3844: Playback: CDXPlayerWindow::GetCurrentPositionMilliSeconds: Finish (0 ms)
10073953: 3844: General: CHotKeyHelper::ProcessMCC: Start
10073969: 3844: General: CHotKeyHelper::ProcessMCC: Hot key type: Application command; Command: 10002, 0
10073969: 3844: General: CHotKeyHelper::ProcessMCC: Elapsed time since last hot key: 1412219 ms
10073969: 3844: General: CHotKeyHelper::ProcessMCC: Sending MCC (10002, 0)
10073969: 3844: Playback: CPlayerZone::Stop: Start
10073969: 3844: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
10073984: 3844: Playback: CPlayerZone::Stop: Firing stop to playback engine
10073984: 3844: Playback: CDXPlayerWindow::FindStreams: Start
10073984: 3844: Playback: CDXPlayerWindow::FindStreamSelectInterface: Start
10073984: 3844: Playback: CDXPlayerWindow::FindStreamSelectInterface: Finish (0 ms)
10073984: 3844: Playback: CDXPlayerWindow::FindStreams: IStreamSelect interface not found
10073984: 3844: Playback: CDXPlayerWindow::FindStreams: Finish (0 ms)
10073984: 3844: Playback: COSDWindow::UpdatePosition: Start
10073984: 3844: Playback: COSDWindow::UpdatePosition: Finish (0 ms)
10074031: 3892: Playback: CDXPlayerWindow::Thread: Worker thread exiting
10074031: 3892: Playback: CDXPlayerWindow::Thread: Finish (8664515 ms)
10074078: 3844: Playback: COSDWindow::UpdatePosition: Start
10074078: 3844: Playback: COSDWindow::UpdatePosition: Finish (0 ms)
10074078: 3844: Playback: CJRPlaybackEngine::ShowOSD: Start
10074078: 3844: Playback: COSDWindow::Show: Start
10074078: 3844: Playback: COSDWindow::Show: Creating OSD window
10074078: 3844: Playback: COSDWindow::UpdatePosition: Start
10074078: 3844: Playback: COSDWindow::Draw: Start
10074094: 3844: Playback: COSDWindow::Draw: Finish (16 ms)
10074094: 3844: Playback: COSDWindow::UpdatePosition: Finish (16 ms)
10074094: 3844: Playback: COSDWindow::Show: Finish (16 ms)
10074094: 3844: Playback: CJRPlaybackEngine::ShowOSD: Finish (16 ms)
10074094: 3844: Playback: CPlayerZone::Stop: Processing internal previous / next
10074094: 3844: Playback: CPlayerZone::Stop: Clearing display info
10074094: 3844: Playback: CPlayerZone::Stop: Updating statistics
10074109: 3844: Reader: CLocalReader::OpenInternal: Opening: D:\My Music\Media Center\Libraries\MyLib\field (last played).jmd
10074188: 3844: Reader: CLocalReader::Close: Closing: D:\My Music\Media Center\Libraries\MyLib\field (last played).jmd
10074250: 3844: Playback: CPlayerZone::Stop: Updating playback state
10074250: 3844: Playback: CPlayerZone::Stop: Updating UI
10074266: 3844: Playback: CPlayerZone::Stop: Applying database changes
10074266: 3844: Playback: CPlayerZone::Stop: Finish (297 ms)
10074266: 3844: General: CHotKeyHelper::ProcessMCC: Finish (313 ms)
10074266: 3844: General: CMCUICore::SetMode: Start
10074266: 3844: General: CMCUICore::SetMode: Setting UI mode: -2
10074281: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Acajou\main.xml
10074281: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Acajou\main.xml
10074281: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Blue Too\main.xml
10074297: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Blue Too\main.xml
10074297: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Glass\main.xml
10074297: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Glass\main.xml
10074297: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Hairstyle\main.xml
10074297: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Hairstyle\main.xml
10074297: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\My Skin (sample)\main.xml
10074297: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\My Skin (sample)\main.xml
10074313: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Noire\main.xml
10074313: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Noire\main.xml
10074313: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\main.xml
10074313: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\main.xml
10074313: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Shared\main.xml
10074313: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Shared\main.xml
10074328: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\main.xml
10074328: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\main.xml
10074328: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\..\Shared\Base 1.xml
10074328: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\..\Shared\Base 1.xml
10074391: 3844: General: CMainUIWnd::Resize: Start
10074469: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\..\Shared\Animation\Background.png
10074469: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\..\Shared\Animation\Background.png
10074516: 3844: General: CMainUIWnd::Resize: Finish (125 ms)
10074516: 3844: General: CMCUICore::SetMode: Finish (250 ms)
10074516: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Pictures\ViewBackground.png
10074516: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Pictures\ViewBackground.png
10074609: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Pictures\NavigationBackground.png
10074609: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Pictures\NavigationBackground.png
10074672: 3844: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Pictures\LocationBackground.png
10074672: 3844: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Pictures\LocationBackground.png
10074766: 840: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Buttons\Button.png
10074766: 840: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Buttons\Button.png
10074781: 328: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\List\ListBackground.png
10074797: 328: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\List\ListBackground.png
10074844: 700: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Scroll\Handle.png
10074875: 2444: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Scroll\Up.png
10074891: 700: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Scroll\Handle.png
10074891: 3952: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Scroll\Down.png
10074891: 2444: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Scroll\Up.png
10074906: 3952: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\FullSkins\Obsidian\Scroll\Down.png
10088094: 3844: Database: MCDB::Save: Start
10088094: 3844: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
10088094: 3844: Database: CMediaFileIOSave::Load: Saving: D:\My Music\Media Center\Libraries\MyLib\field (last played).jmd
10088125: 3844: Database: CMediaFileIOSave::Load: Saving: D:\My Music\Media Center\Libraries\MyLib\field (number plays).jmd
10088141: 3844: Database: CMediaFileIOSave::Load: Saving: D:\My Music\Media Center\Libraries\MyLib\field (bookmark).jmd
10088156: 3844: Database: MCDB::Save: Finish (62 ms)

[JimH]

Please continue to use this thread.

I think I've said before that this seems like a bad DirectShow filter.

You need to find out which filters are in use for the filetype you're playing.  AVI isn't the file type.  It's a container. 

While playing, right click to find out what DirectShow filters are in use.  Try changing them.  Try google for problems with them.

[tombert]

Sorry, maybe I've overseen this suggestion ...

Yes, there was "Stream Buffering" and "MC Bitrate monitor" selected - I disabled them.

thx

[tombert]

Again, crash. This time not avi but during DVD playback. Have you thought about that it's not the video playback but kind of MC background thread?
I havn't updated any of my codecs since 1/2 a year ... well, maybe this log gives you a hint:

7763140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1496.073663 ms
7763140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7763156: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (16 ms)
7763500: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1431638272, 0
7764094: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1163268352, 0
7764625: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1616253184, 0
7764640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7764640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1485.047122 ms
7764640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7764640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
7765265: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1347883264, 0
7765906: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1079513344, 0
7766140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7766140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1495.480571 ms
7766140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7766156: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (16 ms)
7766500: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1431834880, 0
7767344: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1163464960, 0
7767640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7767640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1480.219972 ms
7767640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7767640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
7767937: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1616449792, 0
7768547: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1342181888, 0
7769094: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1073811968, 0
7769140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7769140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1497.585308 ms
7769140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7769140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
7769984: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1426133504, 0
7770453: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1157763584, 0
7770640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7770640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1497.668000 ms
7770640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7770640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)

[Matt]

Again, crash. This time not avi but during DVD playback. Have you thought about that it's not the video playback but kind of MC background thread?
I havn't updated any of my codecs since 1/2 a year ... well, maybe this log gives you a hint:

7763140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1496.073663 ms
7763140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7763156: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (16 ms)
7763500: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1431638272, 0
7764094: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1163268352, 0
7764625: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1616253184, 0
7764640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7764640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1485.047122 ms
7764640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7764640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
7765265: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1347883264, 0
7765906: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1079513344, 0
7766140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7766140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1495.480571 ms
7766140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7766156: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (16 ms)
7766500: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1431834880, 0
7767344: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1163464960, 0
7767640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7767640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1480.219972 ms
7767640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7767640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
7767937: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1616449792, 0
7768547: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1342181888, 0
7769094: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1073811968, 0
7769140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7769140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1497.585308 ms
7769140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7769140: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
7769984: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1426133504, 0
7770453: 5556: Playback: CDVDInterface::OnDVDPlayEvent: Event: 267, 1157763584, 0
7770640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Start
7770640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1497.668000 ms
7770640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
7770640: 5556: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)

Please email the full log to yaobing at jriver dot com next crash.  This chunk isn't showing a crash, but it's possible a background thread failed earlier in the log.

Thanks.

[Yaobing]

Thanks for the log file.

It, however, does not provide any clues.  It shows the following:

1. DVD graph built and run.

2. Your video card does not support video proc amp in VMR9. Thus MC could not adjust color controls. Nothing could have caused a crash here.

3. A few successful thumbnail building activities for AVI files.

4. A couple of windows resizings.

5. The bottom half of the log shows repetitious logging of the DVD filter sending time-codes to MC.

The crash is not registered in the log at all. The log ended abruptly .

[tombert]

... and thx for analyzing ...
MC didnt crash any more since 2 days - will see if it continous ....
tom

[Yaobing]

Let us know when it crashes again. In your last log, there was nothing else going on during the last 10 minutes or so except the time-code messages. It is therefore less likely that a background thread caused the crash, although it is not impossible. It could also be caused by a faulty video decoder, or video card driver.

[tombert]

5435265: 1684: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
5436765: 1684: Playback: CBitrateMonitor::UpdateBitrate: Start
5436765: 1684: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1496.724584 ms
5436765: 1684: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
5436765: 1684: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
5438187: 1684: SDK: CMJCurPlaylistAutomation::CMJCurPlaylistAutomation: Global Count: 1
5438187: 1684: SDK: CMJCurPlaylistAutomation::OnFinalRelease: All objects released
5438187: 1684: SDK: CMJCurPlaylistAutomation::~CMJCurPlaylistAutomation: Global Count: 0
5438187: 1684: Playback: COSDWindow::Show: Start
5438187: 1684: Playback: COSDWindow::Show: Playing Now
DVD3 (1 of 1), -1, 1
5438187: 1684: Playback: COSDWindow::Show: Creating OSD window
5438187: 1684: Playback: COSDWindow::UpdatePosition: Start
5438203: 1684: Playback: COSDWindow::Draw: Start
5438203: 1684: Playback: COSDWindow::Draw: Finish (0 ms)
5438203: 1684: Playback: COSDWindow::UpdatePosition: Finish (16 ms)
5438203: 1684: Playback: COSDWindow::Show: Finish (16 ms)
5438265: 1684: Playback: CBitrateMonitor::UpdateBitrate: Start
5438265: 1684: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1494.569002 ms
5438265: 1684: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
5438265: 1684: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
5438797: 1684: Playback: COSDWindow::Show: Start
5438797: 1684: Playback: COSDWindow::Show: Position
0:00 / 0:00, -1, 1
5438797: 1684: Playback: COSDWindow::UpdatePosition: Start
5438797: 1684: Playback: COSDWindow::Draw: Start
5438797: 1684: Playback: COSDWindow::Draw: Finish (0 ms)
5438812: 1684: Playback: COSDWindow::UpdatePosition: Finish (15 ms)
5438812: 1684: Playback: COSDWindow::Show: Finish (15 ms)
5439765: 1684: Playback: CBitrateMonitor::UpdateBitrate: Start
5439765: 1684: Playback: CBitrateMonitor::UpdateBitrate: Accum audio bytes 0, video bytes 0, time period 1497.064292 ms
5439765: 1684: Playback: CBitrateMonitor::UpdateBitrate: Bitrate for current period: 0, audio: 0, video 0
5439765: 1684: Playback: CBitrateMonitor::UpdateBitrate: Finish (0 ms)
5440047: 1684: Playback: CDVDInterface::SetCurrentPos: Start
5440047: 1684: Playback: CDVDInterface::SetCurrentPos: Position: 0
5445453: 1684: Playback: CDVDInterface::SetCurrentPos: Finish (5406 ms)
5447031: 1684: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
5447031: 1684: General: TopLevelExceptionFilter: Message: 275, wParam: 25220, lParam: 17574176, Window class:

[tombert]

Is there a thing I can do get the crashes tracked down?


0792797: 6060: Playback: CPlayerZone::Next: Play
0792797: 6060: Playback: CPlayerZone::Play: Start
0792797: 6060: Playback: CPlayerZone::Play: Handling exclusive playback zones
0792812: 6060: Playback: CPlayerZone::Play: Getting actual playback track
0792812: 6060: Service: CServicesPlugins::AllowAction (single file): Start
0792812: 6060: Service: CServicesPlugins::AllowAction (multiple files): Start
0792812: 6060: Service: CServicesPlugins::AllowAction (multiple files): Finish (0 ms)
0792812: 6060: Service: CServicesPlugins::AllowAction (single file): AllowAction(Action: Play Prepare) single file results: '1'
0792812: 6060: Service: CServicesPlugins::AllowAction (single file): Finish (0 ms)
0792812: 6060: Service: CServicesPlugins::AllowAction (single file): Start
0792812: 6060: Service: CServicesPlugins::AllowAction (multiple files): Start
0792812: 6060: Service: CServicesPlugins::AllowAction (multiple files): Finish (0 ms)
0792812: 6060: Service: CServicesPlugins::AllowAction (single file): AllowAction(Action: Play) single file results: '1'
0792812: 6060: Service: CServicesPlugins::AllowAction (single file): Finish (0 ms)
0792812: 6060: Playback: CPlayerZone::Play: Processing play for 'M:\My Videos\Holiday\3\movie_3.wmv'
0792828: 6060: Playback: CPlayerZone::Play: Updating internal track info
0792828: 6060: Playback: CPlayerZone::Play: Playing: <XMLFN version="1.0"><Item Name="Filename">M:\My Videos\Holiday\3\movie_3.wmv</Item><Item Name="ReplayGainTrackAutoPreamp">0</Item><Item Name="FileType">wmv</Item><Item Name="ReplayGainTrack">0</Item><Item Name="ReplayGainAlbumAutoPreamp">0</Item><Item Name="ReplayGainAlbum">0</Item><Item Name="MediaType">Video</Item><Item Name="DatabaseKey">264816</Item><Item Name="AlbumSequentialWithLastTrack">0</Item><Item Name="PlaylistIndex">28</Item></XMLFN> / wmv
0792828: 6060: Playback: CJRPlaybackEngine::Play: Start
0792828: 6060: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\Data\Default Resources\FileAssociations.xml
0792828: 6060: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\Data\Default Resources\FileAssociations.xml
0792828: 6060: Playback: CJRPlaybackEngine::Play: Playing M:\My Videos\Holiday\3\movie_3.wmv with type wmv
0792828: 6060: Playback: CJRPlaybackEngine::StartPlayFile: Start
0792844: 6160: Playback: CDXPlayerWindow::Thread: Worker thread exiting
0792859: 6160: Playback: CDXPlayerWindow::Thread: Finish (20875 ms)
0792875: 6060: General: CHotKeyHelper::ProcessMCC: Start
0792875: 6060: General: CHotKeyHelper::ProcessMCC: Hot key type: Application command; Command: 10002, 0
0792875: 6060: General: CHotKeyHelper::ProcessMCC: Elapsed time since last hot key: 84281 ms
0792875: 6060: General: CHotKeyHelper::ProcessMCC: Sending MCC (10002, 0)
0792875: 6060: Playback: CPlayerZone::Stop: Start
0792875: 6060: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
0792890: 6060: Playback: CPlayerZone::Stop: Firing stop to playback engine
0792890: 6060: Playback: CJRPlaybackEngine::ShowOSD: Start
0792890: 6060: Playback: COSDWindow::Show: Start
0792890: 6060: Playback: COSDWindow::Show: Stop, 2500, 0
0792890: 6060: Playback: COSDWindow::Show: Creating OSD window
0792890: 6060: Playback: COSDWindow::UpdatePosition: Start
0792890: 6060: Playback: COSDWindow::Draw: Start
0792890: 6060: Reader: CLocalReader::OpenInternal: Opening: C:\Program Files\J River\Media Center 12\Data\Default Skin Items\Standard View\OSD_Background.png
0792890: 6060: Reader: CLocalReader::Close: Closing: C:\Program Files\J River\Media Center 12\Data\Default Skin Items\Standard View\OSD_Background.png
0792906: 6060: Playback: COSDWindow::Draw: Finish (16 ms)
0792906: 6060: Playback: COSDWindow::UpdatePosition: Finish (16 ms)
0792906: 6060: Playback: COSDWindow::Show: Finish (16 ms)
0792906: 6060: Playback: CJRPlaybackEngine::ShowOSD: Finish (16 ms)
0792906: 6060: Playback: CPlayerZone::Stop: Processing internal previous / next
0792906: 6060: Playback: CPlayerZone::Stop: Clearing display info
0792906: 6060: Playback: CPlayerZone::Stop: Updating statistics
0792922: 6060: Playback: CPlayerZone::Stop: Updating playback state
0792922: 6060: Playback: CPlayerZone::Stop: Updating UI
0792922: 6060: Playback: CPlayerZone::Stop: Applying database changes
0792922: 6060: Playback: CPlayerZone::Stop: Finish (47 ms)
0792922: 6060: General: CHotKeyHelper::ProcessMCC: Finish (47 ms)
0814203: 6060: Playback: CJRPlaybackEngine::StartPlayFile: Finish (21375 ms)
0814203: 6060: Playback: CJRPlaybackEngine::Play: Finish (21375 ms)
0814203: 6060: Playback: CPlayerZone::Play: Finish (21406 ms)
0814203: 6060: Playback: CPlayerZone::Next: Finish (21406 ms)
0814250: 6060: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0814250: 6060: General: TopLevelExceptionFilter: Message: 33768, wParam: 10003, lParam: 1, Window class: JRiver Player Zone Class

[Yaobing]

Is there a thing I can do get the crashes tracked down?

Sorry, I still can not figure out anything from the logs. You last one shows that you issued a Stop command as soon as you started playing a wmv file. That is the only thing "unusual".

[raym]

Is there a thing I can do get the crashes tracked down?

Hi there. I have seen problems like this myself on numerous occasions and each time, it was found to be the result of a bad directshow filter. For instance, a couple of months ago I was seeing crashes when stopping DVD playback. It then occured to me that a few days earlier, I had installed some "special" decoders when experimenting with some other media filetypes. Even though these decoders weren't explicity selected in the DVD filter list. I unistalled them and the problem went away.

So, my advice would be uninstall ALL filters/decoders and re-install them one-by-one. Carefully monitor their progress and only install the ones you absolutely need. DirectShow can get very messy so the less "clutter" the better IMO. Even if you're confident that nothing's changed, it's probably still going to be a worthwhile exercise for you as I'm sure the problems you're having are not going to go away on their own.

Cheers.

[Yaobing]

Reread your last log. It seems to be missing many lines. Did you edit out some in-between lines? If you still have the log file, please email it to me.

raym's suggestion is a good one.

[Yaobing]

Thanks for the full log files.

I found a couple of things that may be related to your crashes.

There is a bug in my code that can cause an access violation when starting to play a video file. It does not cause crashes directly since it is caught and handled by our exception handling.  It could, however, cause problems if you continuously play file after file.  This one is fixed for the next build.

However, considering that you get crashes in DVD as well as video, there must be other causes.

One thing I notice in your log files is a failure to obtain an interface for video color adjustment.

Code: [Select]

0772703: 6060: Playback: CStoreVideoProcAmp::GetValuesFromVMR9: GetValuesFromVMR9: GetProcAmpControl returned 80040299. Flags 0
This seems to suggest that there is indeed something wrong with your DirectShow system. You are not able to access VMR9's color control.

You should first try raym's suggestion of cleaning up unneeded filters. You may need to reinstall DirectShow. Do a search on the forum on "DirectShow reinstallation" or "reinstall DirectShow", especially posts by glynor.

[tombert]

thx - I will to this

[Yaobing]

Another thing I should have mentioned:

You are using a version of FFDShow that seems to be quite old. I suggest you uninstall that and, after cleaning out other filters, install CCCP.