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Author Topic: Blue Screen Of Death with External USB DVD Drive  (Read 1897 times)

chris.harris

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Blue Screen Of Death with External USB DVD Drive
« on: July 06, 2008, 08:55:52 am »

For a while I have had a problem whereby Media Centre 12 use to hang if asked to browse whilst my external DVD drive was plugged in. I could normally shut down Media Centre with Task Manager and carry on.

Since the last update I get the BSoD immediately after Media Centre has loaded if the drive is plugged in.

I also get BSoD if I attempt to burn even if I wait until after Media Centre 12 has loaded before connecting the DVD drive.

No other programs seem to have any problem (including MC11).


Here is the system info (with USB drive not connected):

Media Center 12.0.493 Registered -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP 5.1 Service Pack 2 (Build 2600)
Intel Pentium M 797 MHz MMX / Memory: Total - 2096 MB, Free - 1174 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive D:   Mode:Normal  Type:Auto  Speed:Max
  Drive F:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: Yes  Soundfile:   chord.wav

Burning /  Drive D: _NEC     DVD+-RW ND-6650A   Addr: 1:0:0  Speed:24  MaxSpeed:24  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: No
  Use playback settings: No /

Portable Device Info
  Removed devices:


Interface Plugins:
  last.fm (Active)
  Library Server (Active)
  TiVo Server (Active)
  UPnP Server (Active)
  Cover Art Finder (Active)


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JimH

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Re: Blue Screen Of Death with External USB DVD Drive
« Reply #1 on: July 06, 2008, 09:26:14 am »

A blue screen of death is a hardware problem.  MC is just searching for portable devices.  It sounds like, when it gets to the USB drive, something goes wrong.  You could try updating drivers. 
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chris.harris

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Re: Blue Screen Of Death with External USB DVD Drive
« Reply #2 on: July 06, 2008, 12:26:38 pm »

As I said the drive seemed to work perfectly with other programs.

However I have been going through every program I have that writes to cd/dvd and have found similar symptoms with Nero Essentials, so it looks to be a driver problem and not specific to MC12.

Thanks for the prompt response.
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JimH

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Re: Blue Screen Of Death with External USB DVD Drive
« Reply #3 on: July 06, 2008, 12:41:13 pm »

You might try uninstalling Nero Essentials and rebooting.
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