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Author Topic: Upgrade doesn't work from v12.0.157  (Read 1220 times)

Rasmus

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Upgrade doesn't work from v12.0.157
« on: August 19, 2008, 03:15:59 pm »
Downloaded upgrade via "Check for Updates" in MC12, the system tries to install but I get the following error message:

Can not start program 'F:\DOCUME~1\Bruker\LOCALS~1\Temp\InstallPackage - 3372.tmp'. Error unknown. (31)

I have tried several times. What is the issue? It has worked with previous upgrades...

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Matt

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Re: Upgrade doesn't work from v12.0.157
« Reply #1 on: August 20, 2008, 06:59:27 am »
Please download manually from the top of this board.
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Matt Ashland, JRiver Media Center

Rasmus

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Re: Upgrade doesn't work from v12.0.157
« Reply #2 on: August 20, 2008, 01:35:14 pm »
Tried downloading from here but install hangs on "Installing KB902344 MTP Hotfix" on the first screen after selecting "Install on normal computer". Still no success I am afraid. ?
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Rasmus

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Re: Upgrade doesn't work from v12.0.157
« Reply #3 on: August 24, 2008, 03:48:08 pm »
After a tremedous number of replys on my post I was able to solve the problem. Downloading the Hot Fix 902344 and some dependant fixes from Microsoft solved the problem. Thanks a lot for your help.

Rasmus
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JimH

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Re: Upgrade doesn't work from v12.0.157
« Reply #4 on: August 24, 2008, 04:08:56 pm »
Thanks for reporting the solution.
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