Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[helpme]

I have recently upgraded ? to a new PC with VISTA

While MC12 now works much faster on the new hardware I am plagued with crashes

The most recent occured while I was ripping a CD and editing file tags:-

MS reports:-

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Media Center 12.exe
  Application Version:   12.0.533.0
  Application Timestamp:   48b8242d
  Fault Module Name:   Media Center 12.exe
  Fault Module Version:   12.0.533.0
  Fault Module Timestamp:   48b8242d
  Exception Code:   c0000005
  Exception Offset:   00475585
  OS Version:   6.0.6001.2.1.0.768.3
  Locale ID:   3081
  Additional Information 1:   d634
  Additional Information 2:   f2bb0d9677ab176c22f85d0f8e5cb875
  Additional Information 3:   3cfa
  Additional Information 4:   a8ef0e92535e117bf51503feff98d1d1


System Info is:-

Media Center 12.0.533 Registered -- C:\Program Files\J River\Media Center 12\

Microsoft Windows Vista 6.0 Service Pack 1 (Build 6001)
Intel Pentium III 2497 MHz MMX / Memory: Total - 2097 MB, Free - 1258 MB

Internet Explorer: 7.0.6001.18000 / ComCtl32.dll: 5.82.6001 / Shlwapi.dll: 6.0.6001 / Shell32.dll: 6.0.6001 / wnaspi32.dll: N/A
Ripping /   Drive D: HL-DT-STBD-RE  GGW-H20L   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: HL-DT-ST BD-RE  GGW-H20L    Addr: 3:0:0  Speed:40  MaxSpeed:40  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:


Interface Plugins:
  last.fm (Active)
  Library Server (Active)
  TiVo Server (Active)
  UPnP Server (Active)


Any ideas ?

Thanks
Stephen Brown

[JimH]

The MS report doesn't help, but MC has logging under the Help menu.  Try turning it on and look for the word crash in a log.

If it's random, it could be hardware or driver related.

This thread might give you more ideas.

That build is known stable on Vista.

[helpme]

I can reproduce the crash pretty much every time by ripping a CD, then editing the tags on the files I have just ripped while ripping the next CD.

Editing the Genre is the task at the time of the crash.

In the log example. I had just ripped one Tammy Wynette CD and was ripping the second one(Super Hits) while editing the tags from the first album.

I wasn't doing anything with the Alice Cooper track so this is a background process getting cover art ?


Log Extract
==================================================================================
1536781: 6024: General: CRipTask::InitCDCopy: temp filename=C:\Users\Stephen\AppData\Roaming\J River\Media Center 12\Temp\Tammy Wynette - Super Hits - 08 - I'll See Him Through.wav, hwnd=30526
1536781: 1160: Import: JRAnalyzer::AddFile: Start
1536781: 1160: Import: JRAnalyzer::AddFile: Filename: C:\Temp Music\Tammy Wynette\Super Hits\Tammy Wynette - Super Hits - 07 - I Don't Wanna Play House.flac
1536797: 1160: Import: JRAnalyzer::AddFileMJ: Start
1536797: 1160: Import: JRAnalyzer::AddFileMJ: Finish (0 ms)
1536797: 1160: Import: JRAnalyzer::AddFile: Finish (16 ms)
1536797: 6024: CD: CMJDriveInterface::SPTIScanForDrives: Start
1536797: 1160: Import: JRAnalyzer::AddFile: Finish (16 ms)
1536797: 6024: CD: CMJDriveInterface::SPTIScanForDrives:   GetCDCaps on 3, ha=3, id=0, lun=0
1536797: 1160: Import: JRAnalyzer::Open: Finish (31 ms)
1536797: 1160: Reader: CLocalReader::OpenInternal: Opening: C:\Temp Music\Tammy Wynette\Super Hits\Tammy Wynette - Super Hits - 07 - I Don't Wanna Play House.flac
1536812: 6024: CD: : closehandle 2736
1536812: 1160: Reader: CLocalReader::Close: Closing: C:\Temp Music\Tammy Wynette\Super Hits\Tammy Wynette - Super Hits - 07 - I Don't Wanna Play House.flac
1536812: 6024: CD: : closehandle 2736
1536812: 1160: Database: CTagSaveHelper::Thread: Done saving tag
1536828: 6024: CD: : closehandle 3056
1536891: 6024: CD: : closehandle 3056
1536891: 6024: CD: : SendCmd failed: numretries=2, cmd=5ah, internal buffer full=No
1536891: 6024: CD: : closehandle 3056
1536906: 6024: CD: CMJDriveInterface::SPTIScanForDrives:     3: drive D: qualifies for writing, vendor=HL-DT-ST, model=BD-RE  GGW-H20L
1536906: 6024: CD: CMJDriveInterface::SPTIScanForDrives: Finish (109 ms)
1536906: 6024: CD: : CMapDrive init
1536906: 6024: CD: : DeleteAll
1536922: 6024: CD: CMJDriveInterface::SPTIScanForDrives: Start
1536922: 6024: CD: CMJDriveInterface::SPTIScanForDrives:   GetCDCaps on 3, ha=3, id=0, lun=0
1536922: 6024: CD: : closehandle 3056
1536937: 6024: CD: : closehandle 3056
1536953: 6024: CD: : closehandle 3056
1537000: 6024: CD: : closehandle 3056
1537016: 6024: CD: : SendCmd failed: numretries=2, cmd=5ah, internal buffer full=No
1537016: 6024: CD: : closehandle 3056
1537016: 6024: CD: CMJDriveInterface::SPTIScanForDrives: Finish (94 ms)
1537031: 6024: CD: : Reset, numdrives=1
1537031: 6024: CD: : Reset, checking 0
1537031: 6024: CD: : Reset, checking drive D, vendor=HL-DT-ST, product=BD-RE  GGW-H20L
1537031: 6024: CD: : Leaving reset, driveLetters=[D]
1537031: 6024: CD: : GetMaxDrives
1537047: 6024: CD: : returning 1 drives
1537047: 6024: CD: : OpenDriveByLetter: numcddrives=1, DrvLetter=d:
1537047: 6024: CD: :   checking i=0, DriveLetters=D
1537047: 6024: CD: : GetMaxDrives
1537047: 6024: CD: : returning 1 drives
1537062: 6024: CD: : GetInfo for 0
1537062: 6024: CD: : GetInfo for 0
1537062: 6024: CD: : closehandle 2724
1537078: 6024: CD: : closehandle 2724
1537078: 6024: CD: : closehandle 2724
1537094: 6024: CD: :   OpenDriveByLetter: found=True, ret=0
1537094: 6024: General: CRipTask::InitCDCopy: Finish (313 ms)
1537094: 6024: CD: : ReadTrack_A, Track(s)=8, strDataFilename=C:\Temp Music\Tammy Wynette\Super Hits\Tammy Wynette - Super Hits - 08 - I'll See Him Through
1537094: 6024: CD: : before Init
1537109: 6024: CD: : after Init
1537109: 6024: CD: : before DAC constructor
1537109: 6024: CD: : CDAC constructor
1537156: 4344: Import: GetCoverArt: Getting art: C:\Shared Data\Music\Cooper, Alice\Super Hits\Super Hits - 04 - Why Trust You.mp3
1537172: 4344: Reader: CLocalReader::OpenInternal: Opening: C:\Users\Stephen\AppData\Roaming\J River\Media Center 12\Temp\Downloaded Images\Image (6).jpg
1537172: 4344: Reader: CLocalReader::Close: Closing: C:\Users\Stephen\AppData\Roaming\J River\Media Center 12\Temp\Downloaded Images\Image (6).jpg
1537219: 6024: CD: : closehandle 3188
1537281: 6024: CD: : closehandle 3188
1537281: 6024: CD: : Before copy thread...
1537281: 6024: CD: : leaving ReadTrack_A
1537281: 6024: General: CRipTask::StartRipping: Finish (515 ms)
1537297: 6024: CD: : DeleteAll
1537344: 6024: Database: CMJSearchHelper::GetResults: Search: [Media Type]=[Audio]; Elapsed ms: 5.253
1537453: 6024: General: CMJFileListCtrl::StartFileInsertion: Start
1537453: 6024: General: CMJFileListCtrl::StartFileInsertion: Finish (0 ms)
1537469: 6024: General: CMJFileListCtrl::FinishFileInsertion: Start
1537469: 6024: Database: CTagSaveHelper::SubmitFile: Start
1537469: 6024: Database: CTagSaveHelper::SubmitFile: Submitting: C:\Shared Data\Music\Cooper, Alice\Super Hits\Super Hits - 04 - Why Trust You.mp3
1537469: 6024: Database: CTagSaveHelper::SubmitFile: File added to tagging queue (already in queue = 0)
1537469: 6024: Database: CTagSaveHelper::SubmitFile: Finish (0 ms)
1537484: 6024: General: CMJFileListCtrl::FinishFileInsertion: Finish (15 ms)
1537844: 1160: Database: CTagSaveHelper::Thread: Saving tag: C:\Shared Data\Music\Cooper, Alice\Super Hits\Super Hits - 04 - Why Trust You.mp3
1537859: 1160: Import: JRAnalyzer::Open: Start
1537859: 1160: Import: JRAnalyzer::AddFile: Start
1537859: 1160: Import: JRAnalyzer::AddFile: Filename: C:\Shared Data\Music\Cooper, Alice\Super Hits\Super Hits - 04 - Why Trust You.mp3
1537859: 1160: Import: JRAnalyzer::AddFile: Start
1537859: 1160: Import: JRAnalyzer::AddFile: Filename: C:\Shared Data\Music\Cooper, Alice\Super Hits\Super Hits - 04 - Why Trust You.mp3
1537875: 1160: Import: JRAnalyzer::AddFileMJ: Start
1537875: 1160: Import: JRAnalyzer::AddFileMJ: Finish (0 ms)
1537875: 1160: Import: JRAnalyzer::AddFile: Finish (16 ms)
1537875: 1160: Import: JRAnalyzer::AddFile: Finish (16 ms)
1537875: 1160: Import: JRAnalyzer::Open: Finish (16 ms)
1537891: 1160: Reader: CLocalReader::OpenInternal: Opening: C:\Shared Data\Music\Cooper, Alice\Super Hits\Super Hits - 04 - Why Trust You.mp3
1545953: 6024: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
1545953: 6024: General: TopLevelExceptionFilter: Message: 15, wParam: 0, lParam: 0, Window class:

=====================================================================================

Any suggestions ?

Stephen Brown

[phoenix91]

Similar issues here with my Vista installation.
- prepare CD ripping in a tab-view, i.e. change genre, date, ...
- click another tab (pane view) -> MC12.0.534 crashes

[helpme]

Still happening with version 534