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Author Topic: How do you authorize a machine in PMC  (Read 2389 times)

chirpp

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How do you authorize a machine in PMC
« on: December 09, 2008, 01:02:10 pm »
I am using 6.0.81.  I had to reload my home machine (windows , of course) and would like to also have my work computer run this.  I can login but my Sansa will not sync, and won't accept new files. I believe it is due to an authorization issue.

Any ideas?
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JimH

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Re: How do you authorize a machine in PMC
« Reply #1 on: December 09, 2008, 01:35:40 pm »
If it is an authorization problem, PMC should tell you, but we may not be catching the problem yet.

Do you have a Portable subscription?  You can change subscription types with the Login/Account button in the upper right.  Changes are limited.
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chirpp

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Re: How do you authorize a machine in PMC
« Reply #2 on: December 09, 2008, 03:37:17 pm »
I have a portable subscription yes. I ran through the Change Subscription option again ,and chose Portable just to make sure.  I am also not able to change my password so maybe it is something with my account, not sure.

Uncle.  I tried it now today and it appears to write using my work machine. Even my previous lists are now playing. Previously these would not play as it told me I needed to connect and sync. ?

User error apparently.
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JimH

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Re: How do you authorize a machine in PMC
« Reply #3 on: December 09, 2008, 03:57:52 pm »
Quote from: chirpp on December 09, 2008, 03:37:17 pm

User error apparently.
Good news.  My favorite kind of problem.   :P
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