I am using Windows Vista 64. I've reinstalled as instructed by the messages. I am receiving them again:
MESSAGE #1
Critical Error:
The following module has failed to load:
C:\Program Files (x86)\J River\Media Center13\Plugins\enc_wma.dll
It has reported the following error:
Failed to load JRTools error:Please reinstall the latest version of the program.
Then, when I press OK I get a 2nd error message:
MESSAGE #2
This version of Media Center must be activated by running it once with at lease Power User priveleges.
After this activation, Media Center can be run with only guest priveleges.
(Unactivated Component: C:\Program Files (x86)\J River\Media Center13\Plugins\enc_mp3.dll
Then, when I press OK, I get yet A 3rd error message:
MESSAGE #3
The encoder plug-in "Uncompressed Wave' may not be completely installed. Please re-install it.
When I press OK, and it starts all over with the first error message above and it won't let me escape -- it's virtually impossible to stop this cycle of messages once it starts. As I mentioned, I already re-installed per the first message, but that didn't seem to do the trick. All I can recall is that I was playing music and editing tags at the time, but exactly which file I don't recall.
Can you please help??