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[park]

I'm trying to connect to my library from outside home. I has been working nicely until last week. One day, using build 12 of MC14 I was able to listen to my music, and then the next, using the same build, I wasnt. It fetches the library (download progress bar goes up to 100%) and then fails and loads the default library.

I checked the firewall on my server and it is allowing MC14. I checked the port forwarding on my router and it is set up correctly. The library is downloading before the crash each time, so it seems I'm getting through and connecting. What could the problem be?

[JimH]

Don't know.  It could be something like a firewall on the company network shutting down the connection.

MC13 might be more stable in this area right now.

[park]

Experimented a bit more:

Connecting through library server is broken for me even inside the lan now using MC14. The library gets fetched. The server dishes it out. The client fails to load the library. The library server MC is still running (hasnt crashed). It's last message is "sending library".

MC13 is connecting to MC13 library server with no problems though.

[JimH]

Experimented a bit more:

Connecting through library server is broken for me even inside the lan now using MC14. The library gets fetched. The server dishes it out. The client fails to load the library. The library server MC is still running (hasnt crashed). It's last message is "sending library".

MC13 is connecting to MC13 library server with no problems though.

I've been using MC14's library server quite a bit and haven't seen this.  We did have some problems in early builds.

Are you using "Search for Library Server" or a fixed IP address?

Port?

Try a test library with a few MP3 files or another common file type.  Back up your library first.

[park]

I'm using a fixed ip address. I have tried changing the port on both ends but it didnt make any difference. I'll try setting up a new library and testing.

[park]

Here is the log from the library server MC, from just before i try to connect until just after it fails:

Code: [Select]

Media Center; Version: 14.0.18; Types: 16383
0009453: 5404: Database: MCDB::Backup: Start
0009468: 5404: Database: MCDB::Backup: Getting zip filename
0009468: 5404: Database: MCDB::Backup: Starting backup
0009468: 5404: Database: MCDB::Backup: Locking
0009468: 5404: Database: MCDB::Backup: Saving database
0009468: 5404: Database: MCDB::Save: Start
0009468: 5404: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
0009484: 5404: Database: MCDB::Save: Finish (16 ms)
0009484: 5404: Database: MCDB::Backup: Gathering files
0009484: 5404: Database: MCDB::Backup: Releasing lock
0009484: 5404: Database: MCDB::Backup: Zipping files
0009484: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\browser (theater view).jmd
0009500: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\browser (theater view).jmd
0009500: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\browser.jmd
0009515: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\browser.jmd
0009515: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\curplaylist.jmd
0009515: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\curplaylist.jmd
0009515: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\field (access rating).jmd

Other fields cut for brevity

0010203: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\links.xml
0010203: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\links.xml
0010203: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\lock.jmd
0010203: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\lock.jmd
0010203: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\mediafiles.jmd
0010234: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\mediafiles.jmd
0010234: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\playlistx.jmd
0010234: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\playlistx.jmd
0010234: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\podcast.xml
0010250: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\podcast.xml
0010250: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\removable.jmd
0010250: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\removable.jmd
0010250: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\view state (data).jmd
0010250: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\view state (data).jmd
0010250: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\view state (index).jmd
0010250: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\view state (index).jmd
0010250: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\view state temporary (data).jmd
0010250: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\view state temporary (data).jmd
0010250: 5404: Reader: CLocalReader::OpenInternal: Opening: D:\shares\Public\Media Centre\MC14\view state temporary (index).jmd
0010250: 5404: Reader: CLocalReader::Close: Closing: D:\shares\Public\Media Centre\MC14\view state temporary (index).jmd
0010250: 5404: Database: MCDB::Backup: Finished, showing status (bRetVal: 1)
0010250: 5404: Database: MCDB::Backup: Finish (797 ms)
0010250: 5364: Reader: CLocalReader::OpenInternal: Opening: C:\Documents and Settings\WHSSERVICES\Application Data\J River\Media Center 14\Temp\Library Backup
0010359: 5364: Reader: CLocalReader::Close: Closing: C:\Documents and Settings\WHSSERVICES\Application Data\J River\Media Center 14\Temp\Library Backup
0015328: 5404: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0017750: 5404: General: CMCResourceHelper::GetIsModalPopupShowing: Menu showing
0020422: 5404: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0020437: 5404: General: RunProgram: Start
0020437: 5404: General: RunProgram: Filename: C:\Documents and Settings\WHSSERVICES\Application Data\J River\Media Center 14\Log.txt / Parameters:
0020437: 5404: General: RunProgram: Performing ShellExecute...
0020609: 5404: General: RunProgram: Running process...
0020609: 5404: General: RunProgram: Finish (172 ms)


[park]

Here are the few lines that I figured were most relevant from the log of the client trying to connect to the server:

Code: [Select]

0013359: 5796: Reader: CLocalReader::OpenInternal: Creating: C:\Users\brian\AppData\Roaming\J River\Media Center 14\Connected Library\field (web media url).jmd
0013359: 5796: Reader: CLocalReader::Close: Closing: C:\Users\brian\AppData\Roaming\J River\Media Center 14\Connected Library\field (web media url).jmd
0013359: 5796: Reader: CLocalReader::OpenInternal: Creating: C:\Users\brian\AppData\Roaming\J River\Media Center 14\Connected Library\field (width).jmd
0013359: 5796: Reader: CLocalReader::Close: Closing: C:\Users\brian\AppData\Roaming\J River\Media Center 14\Connected Library\field (width).jmd
0013359: 5796: Reader: CLocalReader::OpenInternal: Creating: C:\Users\brian\AppData\Roaming\J River\Media Center 14\Connected Library\field (ﾓ ﾖ{ﾌ￪).jmd
0013359: 5796: Reader: CLocalReader::Close: Closing: C:\Users\brian\AppData\Roaming\J River\Media Center 14\Connected Library\field (ﾓ ﾖ{ﾌ￪).jmd
0013359: 5796: Reader: CLocalReader::OpenInternal: Creating: C:\Users\brian\AppData\Roaming\J River\Media Center 14\Connected Library\field (ￓ?ￖ{ￌ?).jmd
0013359: 5796: Reader: CInternetReader::Close: Start
0013359: 5796: Reader: CInternetReader::Close: Finish (0 ms)
0013390: 5796: Database: MCDB::Load: Loading from path:
0013390: 5796: Database: MCDB::Load: Failed
0013390: 5796: Database: MCDB::Unload: Start
0013390: 5796: Database: MCDB::Unload: Stopping worker threads
0013390: 5796: Database: MCDB::Unload: Getting database lock
0013390: 5796: Database: MCDB::Unload: Starting unload
0013390: 5796: Database: MCDB::Unload: Updating child objects after unload
0013390: 5796: Database: MCDB::Unload: Resetting info
0013390: 5796: Database: MCDB::Unload: Finish (0 ms)
0013390: 5796: Database: MCDB::Load: Finish (3547 ms)

Seems that a field.jmd with messed up characters found it's way into my library folder and was causing the client to crash every time. Once I moved that .jmd file out of my library folder I was able to connect first time. Problem solved.