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Author Topic: WAV to MP3 - Sample Rate Problem  (Read 1157 times)

Evener

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WAV to MP3 - Sample Rate Problem
« on: July 12, 2002, 10:02:37 am »

When converting a WAV file (44khz and 22khz) to MP3 format (128 and 96 quality) using the MP3 Encoder, I'm getting results where my audio sounds like "Alvin and the Chipmunks."  In other words, it appears the sample rate was increased so much that the pitch (speed) was also increased.  Help!
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Matt

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RE:WAV to MP3 - Sample Rate Problem
« Reply #1 on: July 12, 2002, 10:23:04 am »

Are you using the latest version of Media Jukebox 8.0?

Thanks.

-Matt
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Matt Ashland, JRiver Media Center

Evener

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RE:WAV to MP3 - Sample Rate Problem
« Reply #2 on: July 12, 2002, 10:32:52 am »

Just downloaded and installed the latest version - Media Jukebox Plus 8.0.320.
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ChicoSelfs

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RE:WAV to MP3 - Sample Rate Problem
« Reply #3 on: July 12, 2002, 11:45:57 am »

the latest version is 8.0.326
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Made in Portugal

JimH

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RE:WAV to MP3 - Sample Rate Problem
« Reply #4 on: July 12, 2002, 11:50:03 am »

8.0.326 is in a thread here on Interact.
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Jim Hillegass
JRiver Media Center / Media Jukebox

Evener

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RE:WAV to MP3 - Sample Rate Problem
« Reply #5 on: July 16, 2002, 12:37:12 pm »

I've downloaded and installed the latest version of Media Jukebox 8.0.329 and I am still having the same problem!!!!

Support Personnel, if I can't get this problem resolved I will actively seek a FULL refund.  I made this purchase just last week (July 12) and this problem started occuring.  I was instructed over the phone (Customer Service) that this online Interact Forum is the primary means of support for Jukebox.  If it truly is, I think recommending the latest version as a corrective measure to the problem I am having is very insufficient.
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ZRocker

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RE:WAV to MP3 - Sample Rate Problem
« Reply #6 on: July 16, 2002, 12:47:13 pm »

You could use the External Encoder feature with the Lame.exe (Lame.exe is included with MJ because it is what MP3 Encoder uses in a buffered mode).  Of course, you'll have to become familiar with the Lame.exe command-line options, but that's not really that difficult (you are only interested in about 3 or 4 of the options anyways).

Now, I use MP3 Encoder these days because of the buffered Lame.exe support and have no problems (well, only a problem if I'm converting to mono MP3s...not very often & it's a Lame.exe buffered input problem [not MJ problem]).  I continue to use Lame.exe command-line options via the MP3 Encoder Custom (Quality) setting and the Custom Options (Advanced button).
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JimH

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RE:WAV to MP3 - Sample Rate Problem
« Reply #7 on: July 16, 2002, 12:49:33 pm »

Evener,
We don't issue refunds for two reasons:

1.  You have 30 days to try the program.
2.  Unlike a shirt, we can't get the goods back once the key has been installed.

If you would like to e-mail a problem file to me (jimh @ jriver.com) along with a description of the problem, we will see if we can reproduce it, but it is likely that something is not right with the wav file.

Jim
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Jim Hillegass
JRiver Media Center / Media Jukebox

joe mama

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RE:WAV to MP3 - Sample Rate Problem
« Reply #8 on: July 16, 2002, 01:02:30 pm »

"If it truly is, I think recommending the latest version as a corrective measure to the problem I am having is very insufficient."

Well, the problem is actually a bug in MJ, how else would you propose that it gets fixed?
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Scronch

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RE:WAV to MP3 - Sample Rate Problem
« Reply #9 on: July 16, 2002, 05:54:56 pm »

>I will actively seek a FULL refund

Watch it, they'll sic the eelpout on ya.
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