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[BrianJohnHunt]

Hi,

Maybe I am doing something stupid, but I just upgraded to MC14 and I can't get any visualisations!  Right-clicking on the display pane does not give me the option to change visualisations as it did with MC13 (12, 11, 10 , 9 ...).  The only visualisation I get is the album cover.

Can someone help lead me in the right direction here please!!

Regards
Brian

[MrHaugen]

Hmmm. Strange. It worked in earlier versions with right clicking to get the menu and hitting Visualizations, or using the arrows on the right side of the progress bar in Display View to switch between different visuals. But not any more.

What have you done J River!?! 

[Magic_Randy]

It works for me.

If I'm in playing now, and something is playing, and I do a right click...

I see the menu.

[JimH]

Works here, too.

[MrHaugen]

So you actually have to play something?! Darn. Tested it on a laptop with my external media disk missing. I'll go hide in the corner now.

[Magic_Randy]

So you actually have to play something?! Darn. Tested it on a laptop without my external media disk missing. I'll go hide in the corner now.

It's only obvious when you know the answer. The reason I mentioned playing something is I struggled on this same point in the past.  So If you hide in the corner you will meet of few of us there.

[BrianJohnHunt]

Thanks all for replying to my original post.

I have narrowed the problem down to m4a files.  In MC13 they play visualisations without a problem, but when I play an m4a file in MC14, I do not get the visualisation option.

Anyone else seeing this?

Regards
Brian

[JimH]

Thanks all for replying to my original post.

I have narrowed the problem down to m4a files.  In MC13 they play visualisations without a problem, but when I play an m4a file in MC14, I do not get the visualisation option.

Anyone else seeing this?

Regards
Brian

MC uses the Quicktime engine to play some Apple formats.  Try reading about an alternate method in our wiki here:
http://wiki.jrmediacenter.com/index.php/MP4_and_M4A_File_Support

Using Directshow filters for m4a will probably solve the problem.

[MrHaugen]

The QuickTime player is bloated as pretty much everything from Apple. Try using QuickTime Alternative instead. It usually just works. Nothing more, nothing less.

[BrianJohnHunt]

Ok thanks - I will have a play with the directshow filter - I must have it setup differently in MC13 because everything is fine there.

[steveklein]

i'll have to check exactly what problems i've been having, but i know the other night when using MC14 (either 46 or 50, not sure), id right click and select G-Force as my visualization, but G-Force would never start and it would just show the cover art. there may be more to it than this, but i do remember something funky going on when i tried to view g-force within MC14 recently. i'll check on the specifics, hopefully, tonight.

[JimH]

You won't see a visualization anytime that MC has to use another playback engine.  Only for files played natively or with DirectShow.

[BrianJohnHunt]

Thanks JimH - setting the direct show engine worked - I can now see visualisations for m4a files.

[Rob L]

I was having this problem too, and had just not got round to posting yet, so I'm glad someone did it for me :-)

I don't remember changing the playback engine, but I'll have to check. It certainly wasn't something I did intentionally! I do have about one album of M4As which I know I was having some issues with, so I guess that might have been it.

(Mind you, it's also crashing for me every time when I try to go into Theater View, so something's obviously a bit screwed, but that's another story!)

[JimH]

(Mind you, it's also crashing for me every time when I try to go into Theater View, so something's obviously a bit screwed, but that's another story!)

If just going to Theater View causes a crash, it's probably related to your video hardware.  Try updating DirectX from Microsoft and try updating your video driver.

[Rob L]

Yep, just going into it crashes - even if nothing is playing.

However, it's Windows 7, so I'm not going to be able to update DirectX. I'll check to see if there's a newer video driver, but it was working up until relatively recently...

[JimH]

However, it's Windows 7, so I'm not going to be able to update DirectX.

Did you try?

The reason I ask is that I bought a new Sony notebook with Vista a few months ago, and Theater View crashed until I updated DirectX.  Even if it is allegedly the same version, it is worth trying.

If you have another video card to try, that would also be worth testing.

[Rob L]

Well, my problem's sort of solved. It's down to the fact that I was using a portable install.

Because I'm switching between operating systems, I'd figured the best option was to use a portable install. However, it seems - for me, at least - that there are certain things that don't work with a portable install. Pretty much anything to do with advanced graphics, it seems: visualisations and theater view. The visualisations just aren't offered as an option, and it crashes when going into theater view.

On the same PC, having now done a full local install, all of this works fine.