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Author Topic: this feature requires an internet connection  (Read 2423 times)

sdcoochie8

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this feature requires an internet connection
« on: October 08, 2009, 04:36:34 pm »
This problem has raised it's ugly head again and I think this was addressed at some point but I am having this issue again and obviously I have an internet connection. I was wondering why this happens and how to fix it. I can't access interact through MC sometime it works sometimes it doesn't then it may just cut out and this message comes up.
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JimH

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Re: this feature requires an internet connection
« Reply #1 on: October 08, 2009, 04:39:22 pm »
It's probably a firewall or some other program running on your PC.

If you're at work, it could be corporate policy.
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Matt

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Re: this feature requires an internet connection
« Reply #2 on: October 08, 2009, 04:50:20 pm »
Make sure IE is configured to use the internet.  Double-check the proxy settings.
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Matt Ashland, JRiver Media Center

sdcoochie8

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Re: this feature requires an internet connection
« Reply #3 on: October 08, 2009, 05:12:30 pm »
I'm at home and I use internet explorer and have no problem accessing the internet. Setting what proxy settings? Ths is a problem only within MC and this has been a problem for others in the past including myself. I was having this problem all the way off and on since version 12 and I am having it with 14 now. I have tried it with and without my anti virus on. I have ok'ed IE in windows firewall and this still has not fixed this problem. It is only when I connect to the internet with MC I have even allowed MC within the firewall.
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JimH

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Re: this feature requires an internet connection
« Reply #4 on: October 08, 2009, 05:23:11 pm »
I don't think this is an MC problem.  It's probably going to turn out to be something like this:

http://yabb.jriver.com/interact/index.php?topic=44973.msg316820#msg316820

Test on another PC if you have one.
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sdcoochie8

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Re: this feature requires an internet connection
« Reply #5 on: October 08, 2009, 05:32:31 pm »
ok guess I'll play with the firewall for a bit.
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