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Install Failed to Load Error - Options.xml

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randallreid:
I was having problems with the following error messages:

The following module has failed to load:
C:\Program Files\JRiver\Media Center 14\JRService.exe
It has reported the following error:
A JRiver Media Core component failed to load the product info file:
C:\Program Files\JRiver\Media Center 14\Data\Default Resources\Options.xml
Please reinstall the latest version of the program

The only way I could get MC to run without those error messages is to run it as "administrator" (Windows 7).

But when I start MC I still get the message:
This database will be opened in read-only mode.  Any changes will be lost when the program exits.

I can now "restore" my saved database but they will be lost next time I start MC.

ADDENDUM:
I managed to totally get rid of the "Options.xml" errors by turning off Windows UAC.  Now I can start MC as a regular user... but I still get that "database read-only" message.  Could this be a problem with Windows 7 UAC incompatibility?

Randall

malicorne:
Hi,
I have the same problem since version 14.0.130. The last version I can install correctly is 14.0.121. I use Windows 7. I tried to uninstall and reinstall RMC, deleting or not old file, but without success.
Regards

JimH:
Is it a 64 bit version of W7?

Try turning off UAC.

malicorne:
Hi,
It's a 32 bits Windows 7 version. I turned off UAC but without success : same issue.
Sorry, the error message is not exactly the same than in previous post : in my case, the module which has failed to load is JRWorker.exe.
Regards

randallreid:
After my last post I did a fresh install of MC14 with UAC disabled (Windows 7, 32bit). 
Now I don't get any errors at all.

But now I have to run Windows 7 in this unprotected mode.

Is anyone else running MC14 on Windows 7, 32bit with UAC on?

Randall

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