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Author Topic: double purchase.. refund?  (Read 1113 times)

twebb72

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double purchase.. refund?
« on: February 25, 2010, 06:03:13 pm »
My MC 14 trial expired, so I went to purchase.. The puchase confirmation page had an active x control warning at the top which I allowed, which refreshed the page!! Arg! (I would test in IE 8 when you get a chance. The warning came up after I was away from my PC for a couple minutes.)
Any chance on refunding my duplicate purchase?
I would have contacted customer support directly, but all i could find is the forum.
Thanks!
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JimH

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Re: double purchase.. refund?
« Reply #1 on: February 25, 2010, 06:07:58 pm »
I saw your e-mail.  I believe the duplicate was refunded today.  If not, it will be tomorrow.
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