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[Amir]

Hi,

I have installed MC 15.0.17, and then tried also 15.0.20, but every time I start the program it crashes after few seconds. I have tried to uninstall, reboot, reinstall but with no help. Any idea?

Thanks,
Amir

[JimH]

Try stopping auto-import (in the Action Window).  A bad DirectShow filter could cause a crash.

Uninstall any "bad" versions.

MC has logging under Help.

[Amir]

Try stopping auto-import (in the Action Window).  A bad DirectShow filter could cause a crash.

Uninstall any "bad" versions.

MC has logging under Help.

It crashes before the auto import starts   I can't even get to stop the auto-import because it crashes before I succeed to click on the link in the action window. Here are the last few lines from the log file:

0017812: 3128: Import: JRAnalyzer::Open: Start
0017812: 3128: Import: JRAnalyzer::AddFile: Start
0017812: 3128: Import: JRAnalyzer::AddFile: Filename: D:\Ahinoam\AMIR\images\todo9.JPG
0017812: 3128: Import: JRAnalyzer::AddFileImage: Start
0017812: 3128: Import: JRAnalyzer::AddFileImage: Finish (0 ms)
0017812: 3128: Import: JRAnalyzer::AddFile: Finish (0 ms)
0017812: 3128: Import: JRAnalyzer::Open: Finish (0 ms)
0017812: 3128: Database: CMediaDatabase::AddFile: JRAnalyzer::Open returned
0017844: 3128: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0017844: 3128: General: TopLevelExceptionFilter: Message: 0, wParam: 0, lParam: 0, Window class:
0039094: 3116: Import: CSynchronizeDatabase::ImportAutoImport: Start
0039094: 3116: Import: CSynchronizeDatabase::ImportAutoImport: Stopping current auto-import processing

[JimH]

Try renaming this file:
0017812: 3128: Import: JRAnalyzer::AddFile: Filename: D:\Ahinoam\AMIR\images\todo9.JPG

Rename it file.tmp or similar.  Save the file and send it to us if that works.