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Author Topic: Upgraded from 11 to 15, can't restore  (Read 1095 times)

Trying to snow

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Upgraded from 11 to 15, can't restore
« on: June 18, 2010, 11:22:23 am »
Hello,

In April I upgraded from 11 to 15, got an mjr, installed 15, all OK. I've now come to need a restore, but it's giving me a MC11 mjr.

Can someone help me retore please?
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JimH

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Re: Upgraded from 11 to 15, can't restore
« Reply #1 on: June 18, 2010, 11:25:05 am »
You've got an MC11 license with the e-mail account you used on the forum.

You also have an MC15 license at a studyz.... address.  Post here if you want one changed.  You can change it on the restore page if you know your password.
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Trying to snow

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Re: Upgraded from 11 to 15, can't restore
« Reply #2 on: June 18, 2010, 11:34:45 am »
Ah, I just assumed they would both be the same email. I've used my studyz... address and now have the 15 reg code. Many thanks.

Can I have them both under my forum email address? Is that possible?
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JimH

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Re: Upgraded from 11 to 15, can't restore
« Reply #3 on: June 18, 2010, 11:36:55 am »
It's done.
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Trying to snow

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Re: Upgraded from 11 to 15, can't restore
« Reply #4 on: June 18, 2010, 11:58:37 am »
Thanks again, very prompt and helpful.
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