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Author Topic: Playing Now controls and display stop working  (Read 1591 times)

avid

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Playing Now controls and display stop working
« on: July 14, 2010, 11:40:35 am »

Still on 15.0.70, but I haven't seen any mention of a fix in .73 that would address this.

Twice in the last two days, MC has stopped responding to *some* of its UI. I can navigate the library and select an album or track to play. It *will* play one track (only) and then stop. During the play, the display of the position bar does not update and none of the transport controls work. I can't skip to the next track nor can I pause it. I can select another (one) track to play and it will play that instead.

I can also access the WebRemote interface and get the same behavior - I can select and play individual tracks but can't control the playing.

To make the problem go away I have to log off and on again. Exiting the application and/or stopping the service has no effect.

Setup:
  • W7
  • Service started (but not actively in use)
  • WebRemote available (with custom theme/appearance)
  • DLNA server running (haven't checked how that behaves when the UI goes bad)

Any ideas? I am happy to dump the process image and make it available on my site if that sort of debugging is what it takes.

Brian
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JimH

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Re: Playing Now controls and display stop working
« Reply #1 on: July 14, 2010, 11:51:49 am »

This sounds a lot like this problem (with solution):
http://yabb.jriver.com/interact/index.php?topic=58611.0
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avid

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Re: Playing Now controls and display stop working
« Reply #2 on: July 14, 2010, 11:59:44 am »

This sounds a lot like this problem (with solution):
http://yabb.jriver.com/interact/index.php?topic=58611.0

Thanks Jim,

It could be the same problem. I shall configure the QOS as advised and let it run. If the problem re-appears with this configuration, or if it has not reappeared in the next 7 days, I will report back one way or another.

Brian
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avid

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Re: Playing Now controls and display stop working
« Reply #3 on: July 16, 2010, 04:02:59 pm »

Hmm ...

I'm not convinced it is the QoS problem. It happened again this evening and this time there was no significant network activity going on.

I hadn't managed to set the QoS policy (see other thread for why) so I can't absolutely rule it out. But it certainly didn't appear to be a networking issue.

I did check the DLNA service when the application and WebRemote were not working - the DLNA was fine.

So I am continuing to accumulate evidence. More later when I have it.

Brian
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